12-11-2023 01:31 PM
Hello, we had a fan in production and was spinning faster than the other fan. We replaced the fan (ASR-9001-FAN-V2) and we are still getting the error message below. Is this error service affecting? Also, would replacing the ASR-9001-FAN-V2 with the non-V2 resolve the issue as there is currently no baffle on the V2. Wondering if it's airflow issue since both fans (the old V2 and the replacement) are unresolved.
Insights and help appreciated! Again, replaced the fan tray and this error message still pops:
RP/0/RSP0/CPU0:Dec 8 16:06:03.327 EST: syslog_dev[95]: ntpd[266] PID-1077342581: Failure to write to RTC chip.: No error
RP/0/RSP0/CPU0:Dec 8 16:06:03.327 EST: syslog_dev[95]: ntpd[266] PID-1077342581:
RP/0/RSP0/CPU0:Dec 8 16:07:03.838 EST: canb-server[153]: %PLATFORM-CANB_SERVER-3-ALARM_INDICATION : Raise alarm from CBC in slot 0/FT0/SP, alarm code CBC_ALRM_FT_LED_RED_FAILED
RP/0/RSP0/CPU0:Dec 8 17:06:07.013 EST: syslog_dev[95]: ntpd[266] PID-1077743989: Failure to write to RTC chip.: No error
RP/0/RSP0/CPU0:Dec 8 17:06:07.013 EST: syslog_dev[95]: ntpd[266] PID-1077743989:
RP/0/RSP0/CPU0:Dec 8 17:07:07.522 EST: canb-server[153]: %PLATFORM-CANB_SERVER-3-ALARM_INDICATION : Raise alarm from CBC in slot 0/FT0/SP, alarm code CBC_ALRM_FT_LED_RED_FAILED
Below Fan status output FYI(both ASR9001s are running V2 FAN tray now):
RP/0/RSP0/CPU0:pe-lax-01#admin show environment fans
Fri Dec 8 16:53:57.041 EST
Fan speed (rpm) and run time (in hours) :
FAN0 FAN1 FAN2 FAN3 FAN4 FAN5 FAN6 FAN7 FAN8 FAN9 FAN10 FAN11 FAN12 FAN13
0/FT0/* (Speed)
13950 13980 13800 13980 13860 13920 13890 13890 14220 13980 13920 13920 13950 13860
0/FT0/* (Run Time)
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
RP/0/RSP0/CPU0:pe-lax-01# admin show inventory | in FAN
Fri Dec 8 16:54:46.488 EST
PID: ASR-9001-FAN-V2, VID: V03, SN: FOC1949NBT6
RP/0/RSP0/CPU0:pe-lax-01#admin show environment temperatures
Fri Dec 8 16:55:29.385 EST
R/S/I Modules Sensor (deg C)
0/RSP0/*
host Inlet0 33.6
host Inlet1 34.8
host Hotspot0 44.3
host Hotspot1 38.8
host Hotspot2 43.4
host Hotspot3 47.0
0/0/*
ep0 Inlet0 35.4
ep0 Hotspot0 40.6
ep1 Inlet0 37.7
ep1 Hotspot0 39.8
host Hotspot0 42.0
host Hotspot1 37.7
host Hotspot2 42.7
host Hotspot3 40.2
host Hotspot4 41.5
host Inlet0 37.5
0/FT0/*
host Inlet0 31.8
host Hotspot0 34.1
RP/0/RSP0/CPU0:pe-lax-02#admin show environment fans
Fri Dec 8 16:53:47.380 EST
Fan speed (rpm) and run time (in hours) :
FAN0 FAN1 FAN2 FAN3 FAN4 FAN5 FAN6 FAN7 FAN8 FAN9 FAN10 FAN11 FAN12 FAN13
0/FT0/* (Speed)
12870 12870 12990 12930 12900 13050 12960 12990 12930 12900 12840 12840 12990 12780
0/FT0/* (Run Time)
N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
RP/0/RSP0/CPU0:pe-lax-02# admin show inventory | in FAN
Fri Dec 8 16:55:03.794 EST
PID: ASR-9001-FAN-V2, VID: V03, SN: FOC2003NJ41
RP/0/RSP0/CPU0:pe-lax-02# admin show environment temperatures
Fri Dec 8 16:55:21.690 EST
R/S/I Modules Sensor (deg C)
0/RSP0/*
host Inlet0 28.5
host Inlet1 33.0
host Hotspot0 41.0
host Hotspot1 36.0
host Hotspot2 39.1
host Hotspot3 42.0
0/0/*
ep0 Inlet0 33.3
ep0 Hotspot0 39.8
ep1 Inlet0 37.1
ep1 Hotspot0 40.3
host Hotspot0 38.1
host Hotspot1 33.4
host Hotspot2 39.3
host Hotspot3 36.1
host Hotspot4 38.8
host Inlet0 33.8
0/FT0/*
host Inlet0 28.8
host Hotspot0 34.2
Please confirm if those logged error messages are service affecting.
12-13-2023 09:05 AM
Hello @CourtCopex ,
These logs shouldn't be an issue and are not service impacting.
Which version of IOS XR are you running on this ASR 9001 if I may ask ?
To me this looks like: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc98563
Have a nice day and hope it helps you.
Kind Regards,
Antoine
10-22-2024 07:17 AM
Did you ever find a resolution to this. We had the same issue, 9001, replaced the fan tray, still get these warnings. Though my temps and fan speeds are much lower than yours. Router seems fine, no LEDs..... just these annoying messages in the logs.
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