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ASR-9001-FAN-V2 Error - is this service affecting

CourtCopex
Level 1
Level 1

Hello, we had a fan in production and was spinning faster than the other fan.  We replaced the fan (ASR-9001-FAN-V2) and we are still getting the error message below.  Is this error service affecting? Also, would replacing the ASR-9001-FAN-V2 with the non-V2 resolve the issue as there is currently no baffle on the V2.  Wondering if it's airflow issue since both fans (the old V2 and the replacement) are unresolved. 

Insights and help appreciated! Again, replaced the fan tray and this error message still pops:

RP/0/RSP0/CPU0:Dec  8 16:06:03.327 EST: syslog_dev[95]: ntpd[266] PID-1077342581: Failure to write to RTC chip.: No error

RP/0/RSP0/CPU0:Dec  8 16:06:03.327 EST: syslog_dev[95]: ntpd[266] PID-1077342581: 

RP/0/RSP0/CPU0:Dec  8 16:07:03.838 EST: canb-server[153]: %PLATFORM-CANB_SERVER-3-ALARM_INDICATION : Raise alarm from CBC in slot 0/FT0/SP, alarm code CBC_ALRM_FT_LED_RED_FAILED

RP/0/RSP0/CPU0:Dec  8 17:06:07.013 EST: syslog_dev[95]: ntpd[266] PID-1077743989: Failure to write to RTC chip.: No error

RP/0/RSP0/CPU0:Dec  8 17:06:07.013 EST: syslog_dev[95]: ntpd[266] PID-1077743989: 

RP/0/RSP0/CPU0:Dec  8 17:07:07.522 EST: canb-server[153]: %PLATFORM-CANB_SERVER-3-ALARM_INDICATION : Raise alarm from CBC in slot 0/FT0/SP, alarm code CBC_ALRM_FT_LED_RED_FAILED   

Below Fan status output FYI(both ASR9001s are running V2 FAN tray now):

RP/0/RSP0/CPU0:pe-lax-01#admin show environment fans

Fri Dec  8 16:53:57.041 EST

  Fan speed (rpm) and run time (in hours) :

        FAN0    FAN1    FAN2    FAN3    FAN4    FAN5    FAN6    FAN7    FAN8    FAN9    FAN10   FAN11   FAN12   FAN13

 

0/FT0/* (Speed)

        13950   13980   13800   13980   13860   13920   13890   13890   14220   13980   13920   13920   13950   13860

0/FT0/* (Run Time)

        N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A

RP/0/RSP0/CPU0:pe-lax-01#                             admin show inventory | in FAN

Fri Dec  8 16:54:46.488 EST

PID: ASR-9001-FAN-V2, VID: V03, SN: FOC1949NBT6

RP/0/RSP0/CPU0:pe-lax-01#admin show environment temperatures

Fri Dec  8 16:55:29.385 EST

R/S/I   Modules Sensor                  (deg C)

0/RSP0/*

        host    Inlet0                  33.6

        host    Inlet1                  34.8

        host    Hotspot0                44.3

        host    Hotspot1                38.8

        host    Hotspot2                43.4

        host    Hotspot3                47.0

                             

 

0/0/*

        ep0     Inlet0                  35.4

        ep0     Hotspot0                40.6

                             

        ep1     Inlet0                  37.7

        ep1     Hotspot0                39.8

                             

        host    Hotspot0                42.0

        host    Hotspot1                37.7

        host    Hotspot2                42.7

        host    Hotspot3                40.2

        host    Hotspot4                41.5

        host    Inlet0                  37.5

                             

0/FT0/*

        host    Inlet0                  31.8

        host    Hotspot0                34.1

                             

 

 

RP/0/RSP0/CPU0:pe-lax-02#admin show environment fans                                

Fri Dec  8 16:53:47.380 EST

  Fan speed (rpm) and run time (in hours) :

        FAN0    FAN1    FAN2    FAN3    FAN4    FAN5    FAN6    FAN7    FAN8    FAN9    FAN10   FAN11   FAN12   FAN13

 

0/FT0/* (Speed)

        12870   12870   12990   12930   12900   13050   12960   12990   12930   12900   12840   12840   12990   12780

0/FT0/* (Run Time)

        N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A     N/A

RP/0/RSP0/CPU0:pe-lax-02# admin show inventory | in FAN

Fri Dec  8 16:55:03.794 EST

PID: ASR-9001-FAN-V2, VID: V03, SN: FOC2003NJ41

RP/0/RSP0/CPU0:pe-lax-02# admin show environment temperatures

Fri Dec  8 16:55:21.690 EST

R/S/I   Modules Sensor                  (deg C)

0/RSP0/*

        host    Inlet0                  28.5

        host    Inlet1                  33.0

        host    Hotspot0                41.0

        host    Hotspot1                36.0

        host    Hotspot2                39.1

        host    Hotspot3                42.0

                             

 

0/0/*

        ep0     Inlet0                  33.3

        ep0     Hotspot0                39.8

                             

        ep1     Inlet0                  37.1

        ep1     Hotspot0                40.3

                             

        host    Hotspot0                38.1

        host    Hotspot1                33.4

        host    Hotspot2                39.3

        host    Hotspot3                36.1

        host    Hotspot4                38.8

        host    Inlet0                  33.8

                             

0/FT0/*

        host    Inlet0                  28.8

        host    Hotspot0                34.2

Please confirm if those logged error messages are service affecting.

 

GM-Cisco Excess Refurbished Offering
2 Replies 2

anpetit
Cisco Employee
Cisco Employee

Hello @CourtCopex , 

These logs shouldn't be an issue and are not service impacting. 
Which version of IOS XR are you running on this ASR 9001 if I may ask ? 

To me this looks like: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc98563

Have a nice day and hope it helps you. 

Kind Regards,
Antoine

NetSchizo
Level 1
Level 1

Did you ever find a resolution to this. We had the same issue, 9001, replaced the fan tray, still get these warnings. Though my temps and fan speeds are much lower than yours. Router seems fine, no LEDs..... just these annoying messages in the logs.