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ASR 9001 line card failed to bootup

larbi farouk
Level 1
Level 1

hello,

we have problem in our ASR9001 Ver 4.3.4, after an accidental power off due electrical problem, led LC fail still red and line card (module and interface) not shown as active

see here some output 

RP/0/RSP0/CPU0:ASR9001-01#show platform 
Tue Nov 15 15:40:07.182
Node                             Type                                  State                             Config State
----------------------------------------------------------------------------------------------------------
0/RSP0/CPU0            ASR9001-RP(Active)         IOS XR RUN              PWR,NSHUT,MON
0/0/CPU0                   ASR9001-LC             BRINGDOWN            PWR,NSHUT,MON

show logging

RP/0/RSP0/CPU0:Nov 15 10:58:42.115 : ifmgr[248]: %PKT_INFRA-LINK-3-UPDOWN : Interface MgmtEth0/RSP0/CPU0/1, changed state to Down 
RP/0/RSP0/CPU0:Nov 15 10:58:42.118 : ifmgr[248]: %PKT_INFRA-LINEPROTO-5-UPDOWN : Line protocol on Interface MgmtEth0/RSP0/CPU0/1, changed state to Down
RP/0/RSP0/CPU0:Nov 15 10:58:42.118 : ifmgr[248]: %PKT_INFRA-LINK-3-UPDOWN : Interface MgmtEth0/RSP0/CPU0/0, changed state to Down
RP/0/RSP0/CPU0:Nov 15 10:58:42.118 : ifmgr[248]: %PKT_INFRA-LINEPROTO-5-UPDOWN : Line protocol on Interface MgmtEth0/RSP0/CPU0/0, changed state to Down
RP/0/RSP0/CPU0:Nov 15 10:58:42.122 : cfgmgr-rp[161]: %MGBL-CONFIG-6-OIR_RESTORE : Configuration for node '0/RSP0/0' has been restored.
RP/0/RSP0/CPU0:Nov 15 10:58:42.128 : ifmgr[248]: %PKT_INFRA-LINK-3-UPDOWN : Interface MgmtEth0/RSP0/CPU0/0, changed state to Up
RP/0/RSP0/CPU0:Nov 15 10:58:42.130 : ifmgr[248]: %PKT_INFRA-LINEPROTO-5-UPDOWN : Line protocol on Interface MgmtEth0/RSP0/CPU0/0, changed state to Up
RP/0/RSP0/CPU0:Nov 15 10:59:14.860 : dsc[186]: %PLATFORM-DSC_CTRL-6-RACK_STATE : Rack 1 is now Down
RP/0/RSP0/CPU0:Nov 15 10:59:14.865 : gsp[244]: gsp_rack_down_handler: for node:0x1
RP/0/RSP0/CPU0:Nov 15 10:59:55.559 : shelfmgr[402]: %PLATFORM-SHELFMGR-3-FSMTIMEOUT_RESET : Node 0/0/CPU0 is reset due to failed bootup. Node state was: 1 Timeout ID: 10
RP/0/RSP0/CPU0:Nov 15 10:59:55.691 : canb-server[151]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/0/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Nov 15 10:59:55.696 : shelfmgr[402]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/CPU0 ASR9001-LC state:ROMMON
RP/0/RSP0/CPU0:Nov 15 11:02:25.848 : shelfmgr[402]: %PLATFORM-SHELFMGR-3-FSMTIMEOUT_RESET : Node 0/0/CPU0 is reset due to failed bootup. Node state was: 3 Timeout ID: 10
RP/0/RSP0/CPU0:Nov 15 11:02:25.974 : canb-server[151]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/0/CPU0 , Power Cycle (0x05000000)
RP/0/RSP0/CPU0:Nov 15 11:02:25.978 : shelfmgr[402]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/CPU0 ASR9001-LC state:BRINGDOWN
RP/0/RSP0/CPU0:Nov 15 11:02:25.984 : invmgr[259]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/0/CPU0, state: BRINGDOWN
RP/0/RSP0/CPU0:Nov 15 11:04:56.127 : shelfmgr[402]: %PLATFORM-SHELFMGR-3-FSMTIMEOUT_RESET : Node 0/0/CPU0 is reset due to failed bootup. Node state was: 7 Timeout ID: 10
RP/0/RSP0/CPU0:Nov 15 11:04:56.256 : canb-server[151]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/0/CPU0 , Power Cycle (0x05000000)
2 Replies 2

Aleksandar Vidakovic
Cisco Employee
Cisco Employee

You can get more details on why the line card boot fails if you open two sessions to the router. In one session connect to the line card console to capture the output during the boot and in another issue the command to reload 0/0/CPU0.

The command to connect to the console is

    run attachCon 0/0/CPU0 115200

Type 'detach' at any time to get back to the RP prompt.

/Aleksandar

thank you for response, is it normal if I dont get any output after reloading the line card

I use this command to reboot line card:

ASR9001(admin)#hw-module location 0/0/CPU0 reload