10-22-2019 01:20 AM
Hi All,
I have tried to update the below sysadmin's SMU on ASR9K, but got the below error when "install add", is there any other method to install those sysadmin's SMU?
RP/0/RSP0/CPU0:ios(admin)#install add harddisk:asr9k-sysadmin-6.5.3.CSCvp03483.tar
Tue Oct 22 00:36:03.122 UTC
Install operation 19 '(admin) install add /harddisk:asr9k-sysadmin-6.5.3.CSCvp03483.tar' started by user
'root' via CLI at 00:36:03 UTC Tue Oct 22 2019.
Warning: The following file has the suffix '.tar' and will be treated as a tar file:
Warning: /harddisk:asr9k-sysadmin-6.5.3.CSCvp03483.tar
Warning: If a file should not be treated as tar file:
Warning: - change the file extension.
Warning: To stop this message being displayed:
Warning: - use the tar keyword to explicitly specify a tar file.
Error: Cannot proceed with the add operation because we were not able to extract pie files from the tar
Error: file '/harddisk:asr9k-sysadmin-6.5.3.CSCvp03483.tar'.
Error: Suggested steps to resolve this:
Error: - check the name of the tar file.
Error: - check the location of the tar file.
Error: - check the file is in tar format.
Install operation 19 failed at 00:36:06 UTC Tue Oct 22 2019.
Thank you!
Joe
10-22-2019 05:18 AM
Hello Joe,
that SMU is for the 64bit version of XR, that runs two containers. the XR vm and the Sysadmin vm.
based on the prompt i can see you are running the 32bit version of XR, that SMU will not install
Thanks
10-23-2019 07:38 PM
Hi Tkarnani,
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