08-27-2015 01:28 PM
Hello,
I'm currently trying to find a list that list the different reload reasons in the "admin show logging onboard uptime" output. I ask because we had a power cycle reload and I was unable to find any information on reset-reason 0x02.
RP/0/RSP0/CPU0:router#show clock
Thu Aug 27 19:28:53.307 UTC
19:28:53.312 UTC Thu Aug 27 2015
RP/0/RSP0/CPU0:router#show ver brief
Thu Aug 27 19:27:50.310 UTC
Cisco IOS XR Software, Version 5.1.3[Default]
Copyright (c) 2014 by Cisco Systems, Inc.
ROM: System Bootstrap, Version 0.71(c) 1994-2012 by Cisco Systems, Inc.
router uptime is 2 hours, 26 minutes
System image file is "disk0:asr9k-os-mbi-5.1.3.CSCur18995-1.0.0/0x100305/mbiasr9k-rsp3.vm"
cisco ASR9K Series (Intel 686 F6M14S4) processor with 6291456K bytes of memory.
Intel 686 F6M14S4 processor at 2127MHz, Revision 2.174
ASR 9006 AC Chassis with PEM Version 2
2 Management Ethernet
24 TenGigE
24 DWDM controller(s)
24 WANPHY controller(s)
503k bytes of non-volatile configuration memory.
6271M bytes of hard disk.
12582896k bytes of disk0: (Sector size 512 bytes).
12582896k bytes of disk1: (Sector size 512 bytes).
RP/0/RSP0/CPU0:CUSREDMPDCA902#
RP/0/RSP0/CPU0:router#admin show logging onboard uptime
Thu Aug 27 19:17:32.701 UTC
-------------------------------------------------------------------------------
UPTIME CONTINUOUS INFORMATION (Node: node0_RSP0_CPU0)
-------------------------------------------------------------------------------
Current reset reason : 0x02
Current uptime : 0 years 0 weeks 0 days 2 hours 0 minutes
-------------------------------------------------------------------------------
Time Stamp |
MM/DD/YYYY HH:MM:SS | Users operation
-------------------------------------------------------------------------------
11/07/2014 15:05:52 File cleared by user request.
-------------------------------------------------------------------------------
-------------------------------------------------------------------------------
UPTIME CONTINUOUS INFORMATION (Node: node0_0_CPU0)
-------------------------------------------------------------------------------
Current reset reason : 0x05
Current uptime : 0 years 0 weeks 0 days 2 hours 0 minutes
-------------------------------------------------------------------------------
Solved! Go to Solution.
08-31-2015 08:29 AM
This may help heather:
There is also CPU reset reason from CBC printed at every reboot.
Selecting ROMMON Image...
DDR in Interleaved mode
POST 1 : PASSED : code 0 : DDR2 Memory Quick Test
CPU Reset Reason = 0x0002 <----
POST 2 : PASSED : code 0 : FPGA Flash Image CRC Checks
Loading Field Programmable Devices:
reasons in recorded in OBFL are:
CPU_RESET_UNKNOWN = 1, (CBC was reset after CPU was reset. So, CBC doesn't know)
CPU_RESET_OIR_POR = 2, (Board was plugged-in and CBC powered-on board by default)
CPU_RESET_SRESET = 3, (CBC received a CAN message to S-Reset CPU)
CPU_RESET_HRESET = 4, (CBC received a CAN message to H-Reset CPU)
CPU_RESET_POR = 5, (CBC received a CAN message to Power-Off or Power-Cycle CPU)
CPU_RESET_WDOG_SRESET = 6, (Watchdog expired and CBC S-Reset CPU so CPU can collect core-dump)
CPU_RESET_WDOG_HRESET = 7, (Watchdog expired and CBC H-Reset CPU)
CPU_RESET_WDOG_POR = 8, (Watchdog expired and CBC power-cycled board)
CPU_RESET_PSEQFAIL_POR = 9, (CBC power-cycled board following power-sequencer failure)
CPU_RESET_PWR_OFF = 10, (Board powered-off)
CPU_RESET_PLDREQ_SRESET = 11, (Lance / Mace S-Reset CPU)
CPU_RESET_PLDREQ_HRESET = 12, (Lance / Mace H-Reset CPU)
CPU_RESET_AUTO_RESET = 13, (CPU reset autonomously without informing CBC)
CPU_RESET_MCLR_PROLONGED_HOLD = 14, (CPU held in reset for several minutes, typically during PLD upgrade
xander
08-31-2015 08:29 AM
This may help heather:
There is also CPU reset reason from CBC printed at every reboot.
Selecting ROMMON Image...
DDR in Interleaved mode
POST 1 : PASSED : code 0 : DDR2 Memory Quick Test
CPU Reset Reason = 0x0002 <----
POST 2 : PASSED : code 0 : FPGA Flash Image CRC Checks
Loading Field Programmable Devices:
reasons in recorded in OBFL are:
CPU_RESET_UNKNOWN = 1, (CBC was reset after CPU was reset. So, CBC doesn't know)
CPU_RESET_OIR_POR = 2, (Board was plugged-in and CBC powered-on board by default)
CPU_RESET_SRESET = 3, (CBC received a CAN message to S-Reset CPU)
CPU_RESET_HRESET = 4, (CBC received a CAN message to H-Reset CPU)
CPU_RESET_POR = 5, (CBC received a CAN message to Power-Off or Power-Cycle CPU)
CPU_RESET_WDOG_SRESET = 6, (Watchdog expired and CBC S-Reset CPU so CPU can collect core-dump)
CPU_RESET_WDOG_HRESET = 7, (Watchdog expired and CBC H-Reset CPU)
CPU_RESET_WDOG_POR = 8, (Watchdog expired and CBC power-cycled board)
CPU_RESET_PSEQFAIL_POR = 9, (CBC power-cycled board following power-sequencer failure)
CPU_RESET_PWR_OFF = 10, (Board powered-off)
CPU_RESET_PLDREQ_SRESET = 11, (Lance / Mace S-Reset CPU)
CPU_RESET_PLDREQ_HRESET = 12, (Lance / Mace H-Reset CPU)
CPU_RESET_AUTO_RESET = 13, (CPU reset autonomously without informing CBC)
CPU_RESET_MCLR_PROLONGED_HOLD = 14, (CPU held in reset for several minutes, typically during PLD upgrade
xander
05-18-2018 11:35 PM
Hello Xander,
Need your help with decode of current reset reason for the Xr,I have a 9912 box where I can see frequent lc reload with following message
RP/0/RP1/CPU0:COHERNGNGIA9K01#admin show logging onboard uptime location 0/6/C$
Fri May 18 22:35:56.023 IST
-------------------------------------------------------------------------------
UPTIME CONTINUOUS INFORMATION (Node: node0_6_CPU0)
-------------------------------------------------------------------------------
Current reset reason : 0x05
Current uptime : 0 years 0 weeks 0 days 19 hours 0 minutes
-------------------------------------------------------------------------------
RP/0/RP1/CPU0:COHERNGNGIA9K01#admin show logging onboard uptime location 0/7/C$
Fri May 18 22:35:56.593 IST
-------------------------------------------------------------------------------
UPTIME CONTINUOUS INFORMATION (Node: node0_7_CPU0)
-------------------------------------------------------------------------------
Current reset reason : 0x05
Current uptime : 0 years 0 weeks 0 days 19 hours 0 minutes.
I want to know what 0x05 and 0x08 reset rreason means.
Thanks in Advance
Jai
05-19-2018 07:01 AM
05-20-2018 01:06 AM
Hi Niko,
Thanks fo the quick reply,from what i understand the watchdog error/log messages come when something gets triggered at kernel level.Unfortunately our logging buffer is small and I am not able to pull out data from show log.Also the card is a VSM card so show reboot history does not apply
Thanks
Jai
05-20-2018 08:03 AM
05-20-2018 06:21 PM
Hi Niko,
Thanks fo the quick reply,from what i understand the watchdog error/log messages come when something gets triggered at kernel level.Unfortunately our logging buffer is small and I am not able to pull out data from show log.Also the card is a VSM card so show reboot history does not apply
Thanks
Jai
05-20-2018 11:54 PM
05-21-2018 12:19 AM
Hello Nikolay/Aleksandar,
Find the version details of the router on which reload happened
co IOS XR Software, Version 6.1.4[Default]
Copyright (c) 2017 by Cisco Systems, Inc.
ROM: System Bootstrap, Version 14.28(c) 1994-2014 by Cisco Systems, Inc.
COHERNGNGIA9K01 uptime is 4 weeks, 5 days, 10 hours, 13 minutes
System image file is "disk0:asr9k-os-mbi-6.1.4/0x100305/mbiasr9k-rsp3.vm"
cisco ASR9K Series (Intel 686 F6M14S4) processor with 33554432K bytes of memory.
Intel 686 F6M14S4 processor at 1899MHz, Revision 2.174
ASR 9912 10 Line Card Slot Chassis with V3 DC PEM
RP/0/RP1/CPU0:COHERNGNGIA9K01#admin show install active summary
Mon May 21 12:49:19.759 IST
Default Profile:
SDRs:
Owner
Active Packages:
disk0:asr9k-services-infra-6.1.4
disk0:asr9k-doc-px-6.1.4
disk0:asr9k-fpd-px-6.1.4
disk0:asr9k-k9sec-px-6.1.4
disk0:asr9k-mcast-px-6.1.4
disk0:asr9k-mgbl-px-6.1.4
disk0:asr9k-mini-px-6.1.4
disk0:asr9k-mpls-px-6.1.4
disk0:asr9k-optic-px-6.1.4
disk0:asr9k-services-px-6.1.4
disk0:asr9k-video-px-6.1.4
disk0:asr9k-px-6.1.4.CSCvd96886-1.0.0
disk0:asr9k-px-6.1.4.CSCvf85579-1.0.0
disk0:asr9k-px-6.1.4.CSCvi09149-1.0.0
05-21-2018 12:21 AM
05-21-2018 12:37 AM
Hello
We opened multiple TAC cases but have not got any conclusive response for this issue.
Reference SR-684226422
05-21-2018 12:20 AM
Hello
Find the version details of the router on which reload happened
co IOS XR Software, Version 6.1.4[Default]
Copyright (c) 2017 by Cisco Systems, Inc.
ROM: System Bootstrap, Version 14.28(c) 1994-2014 by Cisco Systems, Inc.
COHERNGNGIA9K01 uptime is 4 weeks, 5 days, 10 hours, 13 minutes
System image file is "disk0:asr9k-os-mbi-6.1.4/0x100305/mbiasr9k-rsp3.vm"
cisco ASR9K Series (Intel 686 F6M14S4) processor with 33554432K bytes of memory.
Intel 686 F6M14S4 processor at 1899MHz, Revision 2.174
ASR 9912 10 Line Card Slot Chassis with V3 DC PEM
RP/0/RP1/CPU0:COHERNGNGIA9K01#admin show install active summary
Mon May 21 12:49:19.759 IST
Default Profile:
SDRs:
Owner
Active Packages:
disk0:asr9k-services-infra-6.1.4
disk0:asr9k-doc-px-6.1.4
disk0:asr9k-fpd-px-6.1.4
disk0:asr9k-k9sec-px-6.1.4
disk0:asr9k-mcast-px-6.1.4
disk0:asr9k-mgbl-px-6.1.4
disk0:asr9k-mini-px-6.1.4
disk0:asr9k-mpls-px-6.1.4
disk0:asr9k-optic-px-6.1.4
disk0:asr9k-services-px-6.1.4
disk0:asr9k-video-px-6.1.4
disk0:asr9k-px-6.1.4.CSCvd96886-1.0.0
disk0:asr9k-px-6.1.4.CSCvf85579-1.0.0
disk0:asr9k-px-6.1.4.CSCvi09149-1.0.0
03-28-2022 08:00 AM
Hi, We have a customer who is experiencing the following module resets in a 9906/RSP880-LT running 7.1.3 with a A99-12X100GE LC:
0/RSP0/ADMIN0:Mar 28 06:03:37.611 UTC: canbus_driver[4049]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/3 CBC-0, reset reason CPU_RESET_WDOG_SRESET (0x06000000)
0/RSP0/ADMIN0:Mar 28 06:03:37.612 UTC: canbus_driver[4049]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/3 CBC-0, reset reason CPU_RESET_PLDREQ_SRESET (0x0b000000)
0/RSP0/ADMIN0:Mar 28 06:03:37.616 UTC: shelf_mgr[4083]: %INFRA-SHELF_MGR-6-HW_EVENT : Rcvd HW event HW_EVENT_RESET, event_reason_str 'HW Event RESET' for card 0/3
0/RSP0/ADMIN0:Mar 28 06:03:45.221 UTC: shelf_mgr[4083]: %INFRA-SHELF_MGR-6-HW_EVENT : Rcvd HW event HW_EVENT_POWERED_ON, event_reason_str 'HW Event Powered ON' for card 0/3
0/RSP0/ADMIN0:Mar 28 06:03:53.609 UTC: canbus_driver[4049]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/3 CBC-0, reset reason CPU_RESET_WDOG_HRESET (0x07000000)
0/RSP0/ADMIN0:Mar 28 06:03:53.614 UTC: shelf_mgr[4083]: %INFRA-SHELF_MGR-6-HW_EVENT : Rcvd HW event HW_EVENT_RESET, event_reason_str 'HW Event RESET' for card 0/3
0/RSP0/ADMIN0:Mar 28 06:03:54.668 UTC: canbus_driver[4049]: %PLATFORM-CANB_SERVER-7-CBC_PRE_RESET_NOTIFICATION : Node 0/3 CBC-0, reset reason CPU_RESET_WDOG_POR (0x08000000)
Here's the FPD versions:
0/3 A99-12X100GE 1.0 CBC CURRENT 46.06 46.06
0/3 A99-12X100GE 1.0 IPU-FPGA CURRENT 1.89 1.89
0/3 A99-12X100GE 1.0 IPU-FSBL CURRENT 1.113 1.113
0/3 A99-12X100GE 1.0 IPU-Linux CURRENT 1.113 1.113
0/3 A99-12X100GE 1.0 Morra-0 CURRENT 1.02 1.02
0/3 A99-12X100GE 1.0 Morra-1 CURRENT 1.02 1.02
0/3 A99-12X100GE 1.0 Primary-BIOS CURRENT 9.33 9.33
0/3 A99-12X100GE 1.0 Sideswipe-0 CURRENT 1.02 1.02
0/3 A99-12X100GE 1.0 Sideswipe-1 CURRENT 1.02 1.02
0/3 A99-12X100GE 1.0 SSDa-SMART N/A 7.05 7.05
Any idea what can be causing these issues?
Thanks
03-30-2022 09:42 AM
If you are getting constant reloads due to CBC CPU reset that means the voltage regulator has failed on the board and it is unable to properly manage power for the board, so it fails to boot. These messages are like a health monitor to make sure the cards will work properly when booted.
I would RMA this board.
Sam
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