MPA disabled after RSP upgrade

[Ahmed Ash]

greeting

after upgrading the RSP from 440 to 880 and rebooting the device i had an issue where one of MPA started showing disabled

A9K-MPA-4X10GE DISABLED NPWR,NSHUT,MON

which was working normally before the reboot.

after changing the MPA to another LC its working normally so the issue appears in the sub LC slot whatever MPA inserted will be disabled

some logs

lda_server[64]: %L2-SPA-5-STATE_CHANGE : SPA in bay 1 type A9K-MPA-4x10GE Initing
shelfmgr[432]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/1 A9K-MPA-4X10GE state:INITIALIZED
invmgr[269]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/0/1, state: FAILED
shelfmgr[432]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/1 A9K-MPA-4X10GE state:IN-RESET
 invmgr[269]: %PLATFORM-INV-6-INTF_OIRIN : xFP OIR: TenGigE0/0/1 port_num: 0 Sn: ONT181502E5 is inserted, state: 1
 lda_server[64]: %L2-SPA-5-STATE_CHANGE : SPA in bay 1 type A9K-MPA-4x10GE Resetting
shelfmgr[432]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/1 A9K-MPA-4X10GE state:NOT-PRESENT
invmgr[269]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/0/1, state: UNPOWERED

shelfmgr[432]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/1 UNKNOWN state:UNPOWERED
 invmgr[269]: %PLATFORM-INV-6-INTF_OIROUT : xFP OIR: TenGigE0/0/1 port_num: 0 Sn: ONT181502E5 is removed, state: 0

shelfmgr[432]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/1 A9K-MPA-4X10GE state:POWER UP

lda_server[64]: %L2-SPA-5-STATE_CHANGE : SPA in bay 1 type A9K-MPA-4x10GE Initing
shelfmgr[432]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/1 A9K-MPA-4X10GE state:INITIALIZED
invmgr[269]: %PLATFORM-INV-6-INTF_OIRIN : xFP OIR: TenGigE0/0/1 port_num: 0 Sn: ONT181502E5 is inserted, state: 1
 invmgr[269]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/0/1, state: FAILED
lda_server[64]: %L2-SPA-5-OIR_ERROR : SPA (1): A SPA hardware or software error occurred, please contact technical support
shelfmgr[432]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/1 A9K-MPA-4X10GE state:IN-RESET
invmgr[269]: %PLATFORM-INV-6-INTF_OIROUT : xFP OIR: TenGigE0/0/1 port_num: 0 Sn: ONT181502E5 is removed, state: 0
shelfmgr[432]: %PLATFORM-SHELFMGR-6-NODE_STATE_CHANGE : 0/0/1 A9K-MPA-4X10GE state:NOT-PRESENT
 invmgr[269]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/0/1, state: UNPOWERED
 invmgr[269]: %PLATFORM-INV-6-NODE_STATE_CHANGE : Node: 0/0/1, state: DISABLED

[tkarnani]

Hi Ahmed,

have you tried reloading the entire LC1 and seeing if the MPA comes back online?

based on your troubleshooting you tried the MPA in another router and it is working.

Thanks

[Ahmed Ash]

I tried OIR for the mod80 which the MPA was inserted, reloading the whole chase after FPD upgrade.
still showing disabled

[tkarnani]

Hi Ahmed,

do you have another MPA, just to check if that slot is good?

thanks

[Ahmed Ash]

yup i tried another MPA showing disabled as well

[tkarnani]

Hi Ahmed,

i would suggest opening a tac case, seems like a faulty slot. not sure why the upgrade triggered it