No response from 'cgn_ma' cisco ASR9000

[kzryumov1]

Hello,

Cisco ASR9006 IOS XR 4.3.1 doesn't show NAT statistics. For example: show cgn nat44 natXX statistics

RP/0/RSP0/CPU0:Oct 17 11:42:22.964 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat1/stats' from 'show_cgn_nat44_stats' (jid 65900, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 17 11:42:34.527 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat2/stats' from 'show_cgn_nat44_stats' (jid 65900, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 17 11:42:46.096 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/nat3/stats' from 'show_cgn_nat44_stats' (jid 65899, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 17 11:44:09.403 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM

request for 'oper/service-cgn/gl/nat44/cgn1/stats' from 'show_cgn_nat44_stats' (jid 65898, node

0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period

(100 seconds)

RP/0/RSP0/CPU0:Oct 17 11:42:22.964 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM
request for 'oper/service-cgn/gl/nat44/nat1/stats' from 'show_cgn_nat44_stats' (jid 65900, node
0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period
(100 seconds)
RP/0/RSP0/CPU0:Oct 17 11:42:34.527 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM
request for 'oper/service-cgn/gl/nat44/nat2/stats' from 'show_cgn_nat44_stats' (jid 65900, node
0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period
(100 seconds)
RP/0/RSP0/CPU0:Oct 17 11:42:46.096 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM
request for 'oper/service-cgn/gl/nat44/nat3/stats' from 'show_cgn_nat44_stats' (jid 65899, node
0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period
(100 seconds)
RP/0/RSP0/CPU0:Oct 17 11:44:09.403 : sysdb_shared_nc[417]: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM
request for 'oper/service-cgn/gl/nat44/cgn1/stats' from 'show_cgn_nat44_stats' (jid 65898, node
0/RSP0/CPU0). No response from 'cgn_ma' (jid 1075, node 0/RSP0/CPU0) within the timeout period
(100 seconds)

Recently, everything works fine. There was no any changes.

Could anyone help me to resolve the issue?

Regards,

Konstantin

[somnathr]

I see that the fix is committed in 4.3.2.

[rendy.nugroho]

Hi Somnathr,

We already install IOS XR 4.3.2 with the linux install-kit 4.3.2.03, but we still got problem with:

cgv6_services[140]: %PLATFORM-CGV6_SERVICES-3-MSG_ERROR : cgv6_services error: core_event_logging_init[841] core 0, Error code 1, Msg: **  i-vrf: 0xd :: ipv4 addr: 0xae1081c :: port: 0x4d12 ::  ** , 'cgv6_services' detected the 'warning' condition 'No CGN config' 

did you have any other advise to resolve this problem? Thanks

Rendy

[abrahma]

Hi Rendy,

CSCui39371 was reported in 4.3.2, however the fix was integrated in 5.1.1 release.

This was not integrated in 4.3.2 as the issue doesn't have any service impact. The messages come due to wrong interpretation of a packet that needs to be dropped much prior to hitting the lookup stage. However, eventually they get dropped. You can ignore these false alarms if you want to continue with 4.3.2. 

Thanks,

Asutosh