unable to backup virtual blade (wave)

[fernandezj]

Hi,

i try to backup virtual blade on FTP server but the msg appears:

WAAS-FR-TEST-CATS-WAVE294-1#copy virtual-blade 1 disk 1 ftp a.b.c.d / testbck.img

Enter username for remote ftp server: anonymous

Enter password for remote ftp server:

Put failed: File unavailable (e.g., file not found, no access)

You have a good idea???

best regards

[Nicolas Fournier]

Hi Fernand,

Can you check the FTP server logs and see what the WAVE is trying to do when you issue the command?

Does doing a "copy sysreport ftp ..." with he same parameters works fine?

Regards,

Nicolas

[fernandezj]

Hi Nicolas,

I test with succes the command :

WAAS-FR-TEST-CATS-WAVE294-1#copy sysreport ftp x.x.x.x / sysreport.tar.gz

Generating sysreport ...

It is time consuming procedure. Please wait ...

14:30:45 ---Collecting Technical Support information ...

14:30:52 ---Collecting the system resource information ...

14:30:52 ---Collecting system alarm history ...

14:30:52 ---Collecting disk stats if any ...

14:30:52 ---Collecting disk systems partition information ...

14:30:53 ---Collecting Baseboard Management Controller (BMC) information ...

14:30:53 ---Collecting service logs ...

14:30:53 ---Collecting kernel logs ...

14:31:04 ---Collecting Accelerator statistics ...

14:31:06 ---Compressing sysreport ...

Successfully generated sysreport. Preparing to export via ftp

Enter username for remote ftp server: anonymous

Enter password for remote ftp server:

Initiating FTP upload...

Sending: USER anonymous

FileZilla Server version 0.9.37 beta

......

Password required for anonymous

Sending: PASS *********

Logged on

Sending: TYPE I

Type set to I

Sending: PASV

Entering Passive Mode (x,x,x,x,14,49)

Sending: CWD /

CWD successful. "/" is current directory.

Sending PASV

Entering Passive Mode (x,x,x,x,14,50)

Sending: STOR sysreport.tar.gz

Connection accepted

##############Transfer OK

#Sent 15540579 bytes

[Nicolas Fournier · Accepted solution]

Hi Fernand,

So FTP access seems to be fine.

Can you check the logs of the FTP server when you try to backup the VB to see if the WAVE is even trying to upload the file?

Can you also share your VM config?

Regards,

Nicolas

[fernandezj]

Mummmmm...it's work now.....strange..but this morning i changed the right on FTP server....

it may be that , I'll do the test by submitting the original configuration..

thank's for you help nicolas