Get Original Address from CTI Call Forwarding

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04-25-2014 07:27 AM
Hello,
Question: Can I retrieve the original address when I have a series of CTI ports chained together for call forwarding?
Example:
CTI x (Line 1 - "111")
Forward Unregistered Internal set to "222"
CTI y (Line 1 - "222")
Forward Unregistered Internal set to "333"
CTI z (Line 1 - "333")
CTI x and CTI y are unregistered. CTI z is registered. User dials "111". CTI x forwards call to CTI y which forwards to CTI z. CTI z processes the call. Is there a way to retrieve the original address ("111") here?
Thanks,
Matt
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JTAPI

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04-25-2014 11:25 AM
call.getCalledAddress().getName() should return the original called party in this scenario. If you haven't tried it, can you try it and let us know?
