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Need a help to integrate cisco UC with MS CRM, what i know that Cisco has stopped selling the Unified callconnetor that was a great solution to integrate cisco Unified communicator with the MS CRM, so I'm looking for alternative, if any one can help ...
Hi ,I am new to TCL and managed to make a single outbound call when an incoming call comes and then creates a conference. But I am not able to initiates a call to two numbers and once connected I can patch them up. If someone can help me in this .RgA...
I've successfully installed the Cisco TAPI Wave driver but when I make a call from a CTI port to an extension and call lineGetID() it fails with reason LINEERR_OPERATIONFAILED. This also fails when I try the same operation using the Microsoft TAPI Br...
Hi,I have this scenario:2 SCCP phones (A and C) and a Third-party SIP device (B)A calls B and B transfers to C, but when I attempt to transfer I receive the error "destination not found" on device (3cxPhone) and error 491: Request Pending, but if I m...
I'm having trouble installing the TSP for my CUCM 7.0.1. I downloaded the TSP installer from the CUCM admin page and ran it. However, the TSP doesn't appear anywhere. It doesn't show up in my Phone and Modem setting and I can't add it. I tried this o...
Is there a way (native to the API and its built-in providers) to detect the beginning of a new incoming SIP call on a CUBE and send that information to a registered application so that the application can automatically request media forking? Or do I...
Dear All,I want to monitor all extensions in a CCM Cluster. As per CCM guid we can do this using Super Provider.As per CCM, we can make any user as Super Provider by giving it right as Standard CTI Allow Control of All Devices user group.I am using a...
Hi,We are calling the CiscoMediaTerminal.register(java.net.InetAddress address, int port, CiscoMediaCapability[] capabilities)during our application startup to register the CTI port for further use .Before we invoke this api we call the isRegistered(...
Hi,Is it possible to send text to ip phone over secured channel using JTAPI SendData API? Currently text are seen using network sniffer tool so customer wants to send text after encryption which IP Phone can recognized.Regards,Umesh
We have CUCM 9.1 connected internally to Mitel (MCD 6.0) via SIP. Transferred calls between the two systems don't display the correct caller ID on Mitel sets. This is because Mitel uses the FROM field in UPDATE messages for caller ID on sets displa...
Hello, Question for the JTAPI masters: Is there a way to retrieve the original address when there are several CTI ports chained together via Call Forwarding?Example:CTI x (Line 1 - "111")Forward unregistered Internal/External set to "222"CTI y (Line...
Hello, Question: Can I retrieve the original address when I have a series of CTI ports chained together for call forwarding?Example:CTI x (Line 1 - "111")Forward Unregistered Internal set to "222"CTI y (Line 1 - "222")Forward Unregistered Internal s...
