C9800 not initializing PnP

[littleyoda]

I have option 43 configured on a Meraki Z3 router with a single VLAN 1 on it. It has reachability to the DNAC. I have cleared all crypto, nvram, and vlan data from the WLC and I still can't get the PnP process to start on the C9800-L-C. I followed this video to the T and it still doesn't work. Any ideas?

[__Babygirl__09]

I need to know how does it works

[Dan Rowe]

What version of code is running on the 9800 and what interface on the 9800 do you have plugged into the Meraki router?

[balaji.bandi]

what is the version of DNAC? i believe 2.1.2 onwards support this feature and also 9800 should be the latest version to support

worth look this thread :

https://community.cisco.com/t5/cisco-digital-network/9800-pnp/td-p/4081538

[rasmus.elmholt]

Hi,

I agree wit BB, make sure to use the latest DNAC and WLC code. this is a fairly new feature.

Follow the tshoot steps in this flowchart for Lan automation some of the are the same for PnP: 

[littleyoda · Accepted solution]

I am running DNAC 2.1.2. Issue is with 9800-L-C  Zero Touch Provisioning that are running 16.12.4a. DHCP fails off the management interfaces. You have to use the service port. This fixed the issue. The fix is in 17.3.