Help with DNA Center Template - ENABLE/INTERACTIVE

[Andrew Woolman]

Hi everyone,

I can't get this template to apply to an 1100 4G router. It's the only ENABLE mode script that I need. All of the other templates apply correctly. The logs on the device offer no clues.

#MODE_ENABLE
#INTERACTIVE
cellular {{cellular_interface}} lte profile create 1 dummy.com <IQ>confirm<R>y
<IQ>confirm<R>y
#ENDS_INTERACTIVE
#INTERACTIVE
cellular {{cellular_interface}} lte profile create 2 company.com chap {{username}}@company.com {{password}}<IQ>confirm<R>y
#ENDS_INTERACTIVE
#MODE_END_ENABLE

controller cellular {{cellular_interface}}
lte sim data-profile 2 attach-profile 1 slot 0
!
chat-script lte "" "AT!CALL2" TIMEOUT 20 "OK"

[Preston Chilcote]

Sorry I'm late, but the following troubleshooting is really important to know.  If a day-N provision fails, you should be able to drill down into the See Details hyper link in the Provisioning Status column in the inventory (make sure you choose "Provision" from the Focus dropdown so you see the correct columns.  From the subsequent pop out you can drill down to the Failed Tasks.  Often it is a rejected command and DNA will show you which command caused an error.

You said you checked the logs of the device and I interpret that to mean you checked logs on the router side.