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UnicefCUC
Beginner

Audit Cisco Jabber chats

My organization has a need to audit a particular user's Jabber chat history content.  I know where the history database is, but I need to be able to extract the chats from that database.  I read that SQLite can be used, but there is no supporting documentation as to how to retrieve the information from the database.

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Eric Tucker
Rising star
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Rather than accessing the external database, I only need to access the local call history for a particular user.  How can I extract the chats for that user from the user@org.db file?

 

Please see my post here.  If you are using a newer Jabber client, the local db files are encrypted and cannot be opened.  

 

https://community.cisco.com/t5/collaboration-applications/how-to-retrieve-the-chat-history-from-cisco-jabber-for-windows/td-p/2047248/page/2

 

Eric Tucker
Rising star

Its not that difficult once you get the db file open, you will have to manually clean up the file once you copy the contents into an excel or notepad ++.

Eric Tucker
Rising star
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