08-15-2012 08:07 AM - edited 03-17-2019 02:33 PM
Hi,
i have an issue issue. I can see the presence status in Outlook and everything working fine but the Calendar status did not work. The Jabber Client never goes to "In a meeting" and i don`t know why and i also don`t know where to find logs to find the error? Where do i have to look on the Exchange server and where do i have to look in the Presence Server for logs regarding this issue?
I`m running CUP 8.6.4 and Exchange 2010 and Jabber 9.0.4
Any hint?
Regards
Jason
Solved! Go to Solution.
08-16-2012 12:05 AM
Hi Jason
Have you configure the Presence GW on CUPS?
Have you granted the right permissions (i.e. ApplicationImpersonation) on Exchange?
The integration is done server-side, so look in the Presence Engine logs. Best to set that to detailed tracing and then turn on/off the 'show calendar presence' option in your user web page to give it a kick.
Regards
Aaron
08-16-2012 12:05 AM
Hi Jason
Have you configure the Presence GW on CUPS?
Have you granted the right permissions (i.e. ApplicationImpersonation) on Exchange?
The integration is done server-side, so look in the Presence Engine logs. Best to set that to detailed tracing and then turn on/off the 'show calendar presence' option in your user web page to give it a kick.
Regards
Aaron
08-17-2012 04:49 AM
Hi Aaron,
thanks for your post. I have checked the Logs and saw the error. It was a LDAP sync problem. The wrong email was synced.
Thanks for your help man. Now it works fine.
Cheers
Jason
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