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Call transfer and call forward performs with delay

mesarasimth1
Beginner
Beginner

Hi

Recently, we have confronted with a new problem without having any changes in our Cisco Call Manager. It takes a time to transfer or forward the call. I mean that when we want to transfer a call and push transfer button it takes a time to perform this action.

Thank You.

6 Replies 6

Varundeep Chhatwal
Cisco Employee
Cisco Employee

please share some more details on this. from where are you trying to transfer the call and to whom ? along with the version/firmware of phone

We have Cisco Call Manager 10.5 and use CIPC 8.6.5. This problem occurs in any type of the call(Transferring Internal call to another extension or External call to internal extension). Totally it occurs for both internal and external calls.