04-13-2016 11:34 PM - edited 03-17-2019 06:02 PM
Hello fellow Cisco Experts :-)
I'm trying to enable the Hunt Group & Pickup Group Tab for Cisco Jabber Version 11.1.1 Build 22531 with the IM&P Version 10.5.
I've found this article, that describes perfectly how it has to be done.
Unfortunately it won't work for me.
Can it be that this feature has been disabled for Version 11.1.1?
Here is my jabber-config.xml
<?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
<Options>
<MakeCallHotKey="CTRL+<">true</MakeCallHotKey>
</Options>
<Policies>
<EnableCallPickup>true</EnableCallPickup>
<EnableGroupCallPickup>true</EnableGroupCallPickup>
<EnableHuntGroup>true</EnableHuntGroup>
<EnableOtherCallPickup>true</EnableOtherCallPickup>
<EnableOtherGroupPickup>true</EnableOtherGroupPickup>
</Policies>
</config>
04-14-2016 12:22 AM
It should work on the 11.x version as well, if all config is verified then you can pull the jabber problem report to look for any errors / failures
http://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/119432-config-jabber-00.html
Manish
04-18-2016 06:10 AM
Hi Manish,
i checked the logs and found no errors.
I did the Configuration as shown in the article you posted, but it dind't work.
04-18-2016 06:12 AM
In that case i would suggest opening a TAC case to investigate further.
Manish
10-30-2017 09:14 AM
09-26-2016 02:38 AM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide