Cisco Jabber 12.6 (Android) Does Not Auto Login After Phone Turned Off

[fdharmawan]

Hi Guys,

Recently I found out that my Jabber client on Android, version 12.6, does not auto login every time the phone is being turned off or restarted. It was not like this a while back ago. Not sure when or why this behavior starts to happen. I tested on 2 Samsung phones and 1 Xiaomi phone, the results were the same. Any idea whether this is part of the update from Cisco or something else? Thank you.

[asharsidd]

Did you find any solution for this? my customer is complaining about the same issue!

[fdharmawan]

HI Ashar,

Apparently it's a bug. The bug code is https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvp90354/?reffering_site=dumpcr. It was visible but now it is hidden from public by Cisco. Hopefully they will fix it in the next version.

[asharsidd]

Thanks mate. I will let the customer know. Hope Cisco will fix it quickly.

[fdharmawan]

Cisco just removed the auto login feature on Android. They said it is a problem on Android 7 and above, hence they removed it.