03-12-2014 03:25 PM - edited 03-17-2019 04:01 PM
I have a customer that is currently on an Avaya system.
There is an attendant/call handler for automated conferencing. Attendees dial a DID, the attendant asks for their conference (810 + #), then their attendee ID (810810#), then they are placed in conference until someone else joins.
What are my options for performing this with Cisco CUCM 9.0?
I can create an auto attendant structure with prompts that would put an external caller into a MeetMe, but how do I initiate the Meetme if the external caller is the first caller? Or what other options are there for this scenario (other than webex)?
Regards,
Jason
Solved! Go to Solution.
03-12-2014 08:14 PM
how do I initiate the Meetme if the external caller is the first caller?
You don't. An IP Phone (SCCP/SIP) must initiate this through a softkey action.
Or what other options are there for this scenario (other than webex)?
MeetMe is your only rendezvous conference facility within CUCM. The only other option I can think of would be TelePresence Conductor and/or an MCU. That will be expensive hardware for an audio-only conference though. WebEx Meetings Server is probably the most economical audio approach.
03-12-2014 08:14 PM
how do I initiate the Meetme if the external caller is the first caller?
You don't. An IP Phone (SCCP/SIP) must initiate this through a softkey action.
Or what other options are there for this scenario (other than webex)?
MeetMe is your only rendezvous conference facility within CUCM. The only other option I can think of would be TelePresence Conductor and/or an MCU. That will be expensive hardware for an audio-only conference though. WebEx Meetings Server is probably the most economical audio approach.
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