CWMS Version 2.8 Storage Server Using Windows 2016 as NFS

[vizvoxadmin]

Hello I am having a problem setting up a storage server for meeting server 2.8. I have setup a NFS Share on a Windows 2016 Server, setup as

"No server authentication "

" Enable unmapped user access "

" Allow anonymous access "

Anonymous UID -2

Anonymous GID -2

Also I have set both the NFS Share to ALL MACHINES - Read-Write - ANSI - Root Access Allowed and the NTFS Permissions are set to Allow Everyone

What I get when I try to add this server to the WebEx Meeting server is 

" You do not have the privileges to read or write to your storage server.  "

Has anybody else used a Windows server for the Share and had these issues? 

[Youssef Aoufi]

Hi there,

I have the exact same problem with a Windows NFS server.
Did you finally solve it?

Thanks in advance

Regards

[Ratheesh Kumar]

Hi there

can you try this

Cannot Add a Storage Server

Problem    You cannot add a storage server to your system. You receive an error message that informs you that you do not have read/write privileges.

Possible Cause    Your network-based recording (NBR) system will not read/write recording files to your storage server as the root user.

Solution    Update your mount point 777 privileges by going to the CLI and using the command chmod -R 777 (your mount point directory).

https://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/1_0/b_troubleshootingGuide/b_troubleshootingGuide_chapter_0101.html#reference_8D66E7C8B4EE4C9E9626A21BFB94ADE1

Hope this Helps

Cheers
Rath!

***Please rate helpful posts***

[Youssef Aoufi]

Thanks Rath, but i am using a windows server as NFS not Linux. 

Regards

[Ratheesh Kumar]

Oh yes, I had a customer with the exact issue but on a Linux based Storage. I did a reading of admin guide and just want to share this,

Did you check the TCP/UDP ports

• NFS traffic requires ports 111 (TCP and UDP) and 2049 (TCP and UDP
• Cluster status requires port 1110 (TCP) and client status requires port 1110 (UDP)
• NFS lock manager requires port 4045 (TCP and UDP).

Make sure that you configure your Unix access privilegesso that yoursystem can store user-generated content and system backups. (Applies to NFS storage.)

On Windows-based storage systems, enable the Network Access: Let Everyone permissions apply to
anonymous users setting. In addition, you must provide the Everyone user group read and write permissions for the NFS

Configure an NFS Share

Configure an NFS share:

Before You Begin

Install NFS file services. (See Install NFS File Services.)

---

Step 1	Launch File Explorer.
Step 2	Create a new directory for your NFS share.
Step 3	Right-click the directory and select Properties.
Step 4	Select the NFS Sharing tab.
Step 5	Select Manage NFS Sharing….
Step 6	Check Share this folder and enter in Anonymous UID and Anonymous GID. Anonymous UID defaults to –2. On 16-bit machines, this value can fail because anonymous (nfsnobody) UID –2 is equivalent to 65534 in 16-bit numbers. (See www.troubleshooters.com/​linux/​nfs.htm).
Step 7	Enter a Share name. This is the name used when a user connects to this NFS share.
Step 8	Select Permissions.
Step 9	Select Add and enter the IP address or hostname of the client connections.
Step 10	Choose Read–Write access or Read-Only access and select OK.
Step 11	Select Apply > OK An NFS share is hosted on a Windows Server 2012 R2.

Hope this Helps

Cheers
Rath!

***Please rate helpful posts***

[Youssef Aoufi]

Hi Rath, It worked after restarting the Windows server.

Thanks a lot

Regards

[Ratheesh Kumar]

Cool, thats great to know.. :)