04-06-2015
06:30 AM
- last edited on
03-25-2019
08:54 PM
by
ciscomoderator
Hi,
We are testing Cisco Spark with mainly using the group chat feature. For specific work-related tasks, we have different chat rooms (deployment, CUCM migration, upgrade, etc.) There we log relevant files and issues we encountered for future reference. I think it would be very beneficial for Spark users to be able to export chat room content.
Thanks and regards,
Fikri
04-06-2015 06:44 AM
Check out the partner trial dashboard. I believe this is a feature of the portal. Not a user facing feature which is what you may be looking for
This is from the Cisco FAQ
NOTE: Today, a compliance export is available so a designated company representative can obtain a log of
company messages and files in the event of a court ordered subpoena.
04-16-2015 11:30 PM
Thanks for the response,
So, who is this "company representative" ? How can I export that information, practically?
05-17-2016 10:31 AM
How Long is this data stored for?
What if the room was deleted? Can you still export this data?
Is this an option the customer would have available or just the partner?
Thanks,
Casey
05-18-2016 06:57 AM
Fikri, I do encouage you to use API and download all relevant data from Spark this way. I played with that it works great. go to developers pages for Cisco and find spark and there are nice step by step guides.
05-18-2016 07:08 AM
Having an API to code something that does this is not something a general user of spark is going to do. The Application needs it built in.
05-10-2018 03:40 PM
Can you provide the API name /URL which extract chat messages/history from the particular spark room?
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