08-02-2018 01:27 AM
I deploy Cisco Jabber of iPhone for users.
Users require to dial a telephone number which is in iPhone contact list with Cisco Jabber directly.
we assume all telephone number in iPhone contact list is E164 format as like +852XXXXXXXXXX, so I have to manipulate the number to conform to CUCM router list.
It seem that Application dial rule and Directory lookup dial rules can manipulate the number, but I don't know how to configure Application dial rule and Directory lookup dial rules?
Could you provide a guide ? Thanks!
Solved! Go to Solution.
08-02-2018 09:17 AM
To add to Jamies suggestion, I would strongly suggest being very careful when it comes to application dial rules and directory lookup rules.
Yes they work, but they are global. I Always guide users to make sure they store their numbers in E.164 format (E.g +44203 instead of 0203)
That way, if your CUCM can handle E.164 (Which it should be able to) Then you don't need to do anything.
The justification I give for this is that if you don't store your numbers in E.164 format, they often won't work when you travel abroad - even when dialled from your mobile. If your users get into the habit of storing everything in E.164 everywhere (outlook, mobile etc) it should work everywhere.
Manipulating numbers to account for users errors is not a good strategy in my opinion, since we cannot account for every user scenario.
08-02-2018 07:45 AM
Have you reviewed the online documentation or used help -> this page?
08-02-2018 09:33 AM
08-02-2018 09:35 AM
08-02-2018 09:17 AM
To add to Jamies suggestion, I would strongly suggest being very careful when it comes to application dial rules and directory lookup rules.
Yes they work, but they are global. I Always guide users to make sure they store their numbers in E.164 format (E.g +44203 instead of 0203)
That way, if your CUCM can handle E.164 (Which it should be able to) Then you don't need to do anything.
The justification I give for this is that if you don't store your numbers in E.164 format, they often won't work when you travel abroad - even when dialled from your mobile. If your users get into the habit of storing everything in E.164 everywhere (outlook, mobile etc) it should work everywhere.
Manipulating numbers to account for users errors is not a good strategy in my opinion, since we cannot account for every user scenario.
08-02-2018 09:39 AM
08-21-2018 03:52 AM
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