Incorrect time in Device Report (CDR)

[Sgj]

Hello,

I found the incorrect time in my reporting call

Step where I get the report,

Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > Device Reports > Route Patterns/Hunt Pilots > Hunt Pilot Detail

I already restart the service Cisco CDR Repository Manager, Cisco CDR Agent, Cisco CAR Scheduler, and Cisco SOAP - CallRecord Service, but there still no effect.

Does anyone know what happens with this?

Thanks in Advanced

[Nithin Eluvathingal]

Is your system time correct ? 

[Sgj]

Yes, the system time is correct.
But the report doesn't match the time with the system or CUCM in CLI

[Vaijanath Sonvane · Accepted solution]

Hi,

The time shown in CDR reports is in UTC timezone. You need to convert it to your local timezone.

[Sgj]

Hi,

Yes, I convert it manually in Excel

Thanks in advanced