Hello - is there a global config parameter for Jabber that tells it to use WEBEX VS Jabber as the preferred way to join WEBEX under the meetings tab? Our preference is WEBEX as Jabber does not have full feature functionality and want to provide this...
Hello, I found the incorrect time in my reporting callStep where I get the report,Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > Device Reports > Route Patterns/Hunt Pilots > Hunt Pilot DetailI already restart the service Cisco C...
We have a handful of agents who occasionally can get a call to their Jabber CSF where it registers and rings, creates an answer/decline pop-up, but the call is not connected and ringing continues when the user clicks the pop-up (as if it had frozen),...
A few of my AD users are having Jabber stuck on 'Setting Phone' after updating to Windows10 v1809. I'm looking for similarities between the affected users, and differences between those unaffected, and am not finding a lot of similarities: I can't t...
I have a 12.5 Unity connection registered to a SMART satellite. The satellite is synchronized with Cisco. I have 20 available Enhanced Messaging licenses. When I add a standard User with mailbox, the system shows that I am not in compliance. From Li...
We are developing a reporting tool build on Power BI and we're down to one issue to get the data into SQL. Some of their SQL queries return startedatetime and enddatetime in a 32-bit hex (non-readable) format. A startdatetime might read 0x9c8d322a77...
Dear All Is there a way if i recieve any call from outside and translate the number to name in the cisco ip phoneLet's say 222222000 is calling and it appears as name in the cisco ip phonei will also add the full requirments and i need help- I have d...
Randomly a user's connection to voicemail within Jabber stopped working. We have reset Jabber but it still gives an error in the Connection status: Status: Not connected: Waiting To retry.Address: fqdnofconnectionPort: 443Protocol: VMREST (HTTPS...
when i leave or end a meeting, a new browser tab always open displaying my webex account. How do i disable this feature?
Hi We have configured jabber with MRA, we are experiencing some quality issues with Jabber when user connect via MRA. How can we TSHOOT this ? what logs need to be taken ? Regds$
DearsWhen I set "Lowest participation level a user can have to send a private message from within the room" option to moderator in persistent chat setting , It does not work and participant , visitor still can send private messages with their jabbers...
Jabber stopped ringing on iPhone XR IOS 14.3 version of OS.All settings are set to ring with sound.Calls do not show up on the app when inbound calls are coming in.Calls can be made and also voicemails can be checked.All servers are connected under t...
Hello, Does Jabber for Windows 12.0 with multi-line enabled allow the IM presence to update if the user is on an active call on a non-primary line? I've looked through the release notes and guides but haven't seen that detail. We're looking to u...
Hi I saw somewhere in that an internal jabber to jabber call is both users are logged on via mra, the call will be peer to peer in that the call stays within the expressway E and not go to cucm and back out again. Can someone point me in the right di...
For one of our cluster we have configured secure LDAP. Everything looks good from call manager side . But while checking the packet capture logs from the client machine we can see jabber client still using LDAP port 389 to communicate with LDAP serv...
