06-13-2012 01:15 AM - edited 03-17-2019 02:23 PM
Hi all,
Now I am using CUCM 8.6 and Jabber 8.6.5
Is it possible to switch a call (that's already connected and in conversation) from iPhone Jabber to desktop phone?
and without any call hold/transfer status.
Thank you
Sam
06-13-2012 01:32 AM
Hi Sam
If the call was made to the deskphone number (i.e. via Single Number Reach) you can hang up the iPhone and unhold/resume the desk phone.
Otherwise you would have to do a transfer.
There's no 'send to desk phone' feature.
Aaron
06-13-2012 01:50 AM
Thanks Aaron~
I was thinking about SNR too~
but my boss mentioned that ... somebody just shake the iPhone Jabber, then the call can switch to the deskphone and without hold/unhold state.
I really suprised that Jabber has a new magic feature again~!
after seeing your reply, i guess this magic is just a rumour ... haha
Sam
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