ISR4400 Series VoIP Router UCK9 Licence missing.

[CarlosCotry]

The company where I work bought several ISR4451 routers, while I was working with one of them by mistake I gave a FACTOR-RESET, and I lost the UCK9 license. If anyone can help me get that license back I would really appreciate it.

Note: I can install the licence but its only trial...

Thanks a lot.

[Roger Kallberg]

You would need to contact Cisco Global Licensing support to get their help on this. You would need to provide them the information about the sales order.

[Nithin Eluvathingal]

Open a licensing case through below link.

https://mycase.cloudapps.cisco.com/case

[CarlosCotry]

I have tried that.. and im in contact with the CISCO professional team...

hope this works...

thank you so much for helping...

Carlos Cotry,