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Jabber - Cannot communicate with the server

Hello,

 

We have upgraded CUPC to Jabber 10.5.5 and users started receiving error: Cannot communicate with the server.

Users can still access CUPC but not Jabber.

We are using CUCM 8.6 and CUPS 8.6

 

Please suggest.

 

Thanks,

 

2 REPLIES 2
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Cisco Employee

Can you please try with Jabber 10.6.1? If it is still not working, we would have to collect the Problem Report from the Jabber client

 

Regards

Rajamani

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Thanks for reply Rajamani. Rebooting CUPS fixed the issue.