Collaboration Applications

Since migrating from CUPC to Jabber several of our users have complained about the notification sound for instant messages is too low and hard to hear. I tried to replace the imAlert.wav file Jabber uses with the older im.wav from CUPC by renaming th...

Hi all,I love having the frequent updates, but it's always useful to know what those updates bring.  The iOS version is fine as there seem to be changes / bug fixes listed on the app store when that's updated, but is there something similar for deskt...

CWMS - version 2.0 I have a 2 different customers (or prospects) who are unable to launch into a WebEx web session.  As these are potential customer our ability to troubleshoot with them is limited.  Heres what we find:.  Using Windows OS (version un...

i have a need to use <useraccountname>blahblahbalh</useraccountname> in my environment. Recently we switched to the new-fangled UC profiles for how to tell the client what to do. Where in the UC profile can this be set? Do i still have to use the jab...

Hello, We have upgraded CUPC to Jabber 10.5.5 and users started receiving error: Cannot communicate with the server.Users can still access CUPC but not Jabber.We are using CUCM 8.6 and CUPS 8.6 Please suggest. Thanks, 

Window 7 User.Cisco Jabber Version 9.2.0I want to delete Chat History with Contacts.Please explain in simple terms, how to do so.Thank you.

Hello, I have a question.Is possible to copy my jabber profile in another machine and then jabber starts with the same options from the first machine? 

Working with Jabber 10.6.0 no issue at all, upgrading to 10.6.1 cannot log in and it shows the certificate not valid message on the login page. Reading in the release notes that there should be some way to accept the certificates, but I have not foun...

Hello,I have a Customer with a local dialplan with directory numbers build by sitecode + extension.i.e. the extension is 123, site code is 99  -  This means the Directory Number on the line is 99123.The customer has the possibility to dial within the...

Hi, We used Jabber 10.6.We would like to configure automatically the locations (new feature from 10.6 version) when we installed Jabber in the computers (to avoid creating them manually)Is it possible (through a script for example)? RegardsSebastien

Hi sir please can please, canhelp me and explain how ccan I create new end user in jabberBestregards  

Hi Support Community In the Jabber 10.6 client options there are 2 configurable options : Status - Let other users know when im in a meeting ( tick box )Sounds & Alerts - Do not show incoming call alerts when in "do not disturb" ( tick box ) I cannot...

We are using 10.5.0 build 37889 and since installing it several people are wanting to run from it and FAST.  We are missing IM alert notifications.  The default sound file that seems we have been LOCKED INTO is ridiculously inadequate.Please advise i...