04-29-2013 05:35 AM - edited 03-17-2019 03:12 PM
From what I’m reading in the support forums, Jabber creates one file located at......
(C:\Users[userid]\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History).
Currently there is no way to delete this except by deleting the .db file that holds all history. I'm looking for creative ways to remove these files every day (something besides a batch job). My client doesn't want jabber history on local pc's.
Is there any update on this? Assuming there is already a feature request/enhancement in the works????
Thanks for your time and help!
03-14-2014 11:31 AM
Rick,
Check out these other threads in the Community and see if they can help you.
Increase Jabber Chat history Time
Jabber for Windows 9.1 : Chat History Size
Also, I recommend you visit the Cisco Support Community for additional information.
https://supportforums.cisco.com/
Please post back to the community if you still haven't found the information you need.
Hope that helps.
Kelli Glass
Moderator for the Cisco Collaboration Community
04-29-2013 08:40 PM
Ryan,
As of Feb end 2013, the roadmap status was like this...
Option to delete chat history from client UI is on product backlog. It will be available in a post 9.2 release.
I dont see this fixed in presently released 9.2.0 version of JFW.
Ofcourse, what Srini suggested is the way to stop clients from creating chat history on the their machines.
GP.
07-31-2013 02:20 PM
I posted a solution for this in another forum:
https://supportforums.cisco.com/thread/2149160
Hopefully that does what you want
05-18-2015 03:15 AM
This site gives very simple steps for saving hystory in jabber
Check it out
05-18-2015 03:17 AM
This site simply solves this problem http://www.2010bit.com/saving-history-in-cisco-jabber/
08-20-2015 10:20 AM
This is what I do:
Exit from Jabber using the little gear icon.
Then, click thru the following:
C:
Users
(username, ex hmouse)
AppData
Local
Cisco
Unified Communications
Jabber
CSF
History
username@whatever.local (that is the db file.)
Then delete that db file.
BEAR IN MIND this removes YOUR END of the conversation. THE OTHER END (whoever you were chatting with) still has the conversation on THEIR local machine.
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