Jabber Client on iPod Touch 5th Gen

[mainesy]

I'm running the Cisco Jabber client on an iPod Touch 5th Gen and running into an issue with call notification coming across when the jabber app is in background mode.  I get a repeating pulsing on the device and visual notification of a call being presented, but no audible ringtone.  If you bring the app to the forefront, you get the audible ringtone.  Any help is greatly appreciated.                  

[Jonathan Schulenberg · Accepted solution]

What does Settings > Notification Center > Cisco Jabber show? It needs an alert style of Banners or Alerts.

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[mainesy]

It shows the Cisco Jabber app listed as "Alerts".  There is a button for "Sounds" that was slid to off which I turned on which has seemed to correct the problem in this same screen.  Thanks for your help.