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Jabber login issue

Nizam.Ahmed
Level 1
Level 1

Hi Collaboration Expert,

I want to use jabber (windows/android/iphone). So I've configured CSF, BOT and TCT devices in CUCM. After that while I'm going to login in windows jabber with selection of "cisco comm manager 9 or latter" and its IP add then an error is showing as "cannot communicate with the server".

But while I've login with selection of "cisco comm manager 8.x" and IP add of cucm server for tftp, cti and ccmcip server then i can successfully login into jaber for windows and android.

Would you explain the reasons please...

Thanks in advance.

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

What CUCM/IM&P version are you running??

What Jabber version are you running??

What troubleshooting have you done??

HTH

java

if this helps, please rate