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yesenia-m
Beginner

Presence is not showed in Outlook with Jabber

Hi Team

Recently, we are implementing Jabber for Windows, we are in the test phase.

I have a issue after having installed Jabber:

Earlier, in the Outlook 2010 showed the status indicator of the presence of users (no connected, busy, available, absent), now no longer shows the presence indicator in Outlook, even in machines where no changes were made and still have it installed CUPC has the same problem, not shown the presence indicator.

outlook sin presencia.png

Thank you

Regards

5 REPLIES 5
rcrumm_2
Explorer

Did you check the presence gateway configuration page at the bottom for reachability connection/certificate verification?

HTH,

Randall

Hi,

What is the version of jabber you are running ?

Do you have the jabber running when outlook is open ?

Can you make sure the rest of the people in the email are also jabber contacts ?

Thx,

Christos