HI,
I am running CUCM 10.5.2 and have an issue with Brand New 8945 phones ending up unprovisioned after they upgrade firmware.
They should get a phone number assigned from a range through AR. I checked and there are available AR numbers as well.
This was working two weeks ago.
Thanks,
Randall
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HI,
I am looking for a way to measure the number of users logged into Jabber and capturing that data to use in a report to measure our adoption rate.
I know you use to be able to look at the dashboard in IMP 9.X and i can also see the users logged in via RTMT, but I cannot capture that data.
Thanks,
Randall
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Thanks! I figured it out shortly afterwards. On the template I added SURL to the button and then specified the service. That worked for me. Randall
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Hello, I need to BAT in a service on a large number of phones. If button #4 was a serviceURL button how can I BAT in a particular service? Thanks, Randall
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Hello, My current production cluster has a CTL file installed. I am now working on setting up a lab environment inpreperation of an upgrade to simulate my current cluster settings.. I need to create a CTL file for the new lab environement and had a couple of questions before moving ahead. 1. Can I use the same security tokens I am using for my production cluster? 2. Will this somehow affect my tokens giving me a problem with my production cluster? 3. When upgrading from 8.6.2 to 9.1.1 do I need to do anything with the CTL files or CTL client because of the version change? Thanks, Randall
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Hi, Is there a way to determine what version OVA file was used when the system was set up initially? I can see in the tasks that an OVF file was deployed, but I do not see what version file. Thanks, Randall
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HI, I have enhanced licensing and tried to import this zip file but it failed. Import could not be completed: 1 Report failed to import. Please check the logs - Query validation failed - The specified table (rtcsqssummary) is not in the database. Is this because i do not have premium licensing? I am using UCCX 9.0.2 Thanks, Randall
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HI, I am looking for a calls waiting guage. Are you saying if I upgrade my UCCX 9.0.2 licensing from enhavced to premium I will be able to get "calls waiting" Thanks Randall
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Hi, If I configure a tertiary Directory service (which is in a seperate domain) in my user Service Profiles will it allow me to search the another/seperate domain (using the tertiary service) or is the tertiary only used if the first two servers are not available? I want to be able to search both domains directoy profile primary points to AD1 directoy profile secondary points to AD1 (Both primary and secondary work right now). directoy profile tertiary points to AD2 (new) Thanks, Randall
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Hi, I am running CUCM 9.1.1a and was wondering if there is a new native reporting tool for reporting calls? I don't see one but wanted to ask. Also id there an opensource application someone can recommend? I need to know how many calls we are making by hour of the day. Thanks, Randall
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