We have noticed that since Jabber 11.9 (Windows and Android),some users who have changed the LDAP password are logged in automatically but get no connection to CUCM and CUPS.
Could it have something to do with the new Fast Sign-in feature? If yes could I set "STARTUP_AUTHENTICATION_REQUIRED" to true, so that the user will be asked for the new password in Jabber if the Windows password has been changed?
Any help would be greatly appreciated.
Thanks for your help.
Under Service Profile on CUCM, for the system default Service Profile there are no Voicemail or Conferencing Profile, only Directory, IM and Presence and CTI.
How can I set the Service Profile in order to ask to user to insert the new password while signin-in?
With Jabber 11.5 the user became a warning that the password had changed and forced you to type the right password.
Finally, we've tested with Jabber 11.9 changing the Password and after that restarting the PC.
Conclusion: compared to Jabber 11.5, the user can now start Jabber with the old password, than he will be warned that the password has changed. It works, but now the user has to type the password two times, first for IMP and second CUCM.
we face the same issue. I do not like this procedure. Did you find a way, that the user do not have to enter manually the password for these services?
with kind regards,
I've got answer from TAC.
the new fast login feature which was introduced with 11.9 cause that the user has to enter the credential for the telephony and IM&Presence service.
So I've disabled the fastlogin feature and the password cache on the mobile devices with following paramters in the jabber config.xml.
It works fine for our needs.
Also TAC mentioned that there is a enhancement defect.
CSCvg56521 Enhancement: J4W-No notification or re-signing after password expired and changed in LDAP
with kind regards,