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Unity Connection OAuth with O365 not working anymore...

rikardkrvaric
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Recently, our Unity Connection stopped syncing with emails.
Odd, it has been working for years.

First, we reset password for the account being used.   Still no worky.
Second, we realized the application certificate had expired. Regenerated Certificate, reset password again (making sure not to use any funny characters)...  but still not working. (New Secret ID and Secret implemented)
(Passwords expire every 1 year, certificates every 2 years apparently)

rikardkrvaric_0-1730821423197.png

Third, Does the account have all the permissions?  Sure looks like it.

 

rikardkrvaric_2-1730821715826.png

Fourth, wanted to make sure the "Application Impersonation" role was still enabled on the account.
But we get this error now...

New-ManagementRoleAssignment: |Microsoft.Exchange.Management.RbacTasks.ManagementRoleDeprecatedException|Error: deprecated; The management role "ApplicationImpersonation" is in the process of being deprecated. New role assignments referring this role aren't allowed.

Application Impersonation is being deprecated by Microsoft, and accounts can't get the assignment after May 2024.
I am not even sure I will be able to start from scratch, if I can't add Application Impersonation to a new account.
Thoughts, anybody?


Unity Connection: Version 12.5.1.14900-45

1 Accepted Solution

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The solution for this was that we had the Application ID incorrect.
Once the correct Application ID was entered - it worked fine. The Application ID, although it hadn't changed, had become corrupted in the process.
Silly errors really.

View solution in original post

6 Replies 6

rikardkrvaric
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The recommendation would be to upgrade to v15 as soon v14 will be sunset and your version currently used is already sunset.



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Roger, the BUG reported below, says that I can upgrade to 12.5 SU8 - 
We're not upgrading to 15 until next summer. Do you know if 12.5 SU8 will repair the functionality until upgrade to 15?

It was years ago since I had hands on experience with anything related to v12.5, so I have no firsthand experience with that version. As the bug note lists it as fixed I would assume that it would work.



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rikardkrvaric
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And there is a Bug reported ; CSCwm41395
Unity Connection (CUC) with Office365, voicemail stored in CUC will not sync with Exchange (Outlook)
https://bst.cisco.com/bugsearch/bug/CSCwm41395?rfs=qvred

The solution for this was that we had the Application ID incorrect.
Once the correct Application ID was entered - it worked fine. The Application ID, although it hadn't changed, had become corrupted in the process.
Silly errors really.