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User without Softphone Capabilities logged in via IM&P - On which end Device?

Jonathan Galvez
Beginner
Beginner

Hi all,

 

is there a way to find, where a user is logged-in, when he only has Presence/Chat capabilities?

 

Regards, 

 

Jonathan

1 Accepted Solution

Accepted Solutions

Jonathan Galvez
Beginner
Beginner

Hi all,

 

I could partial solve the request with the following query on IM&P:
run pe sql ttlogin select * from clientsessions

 

It listed the version and then I could know which Device is used.

 

Many thanks for your answer and best wishes

 

Jonathan

View solution in original post

6 Replies 6

Ratheesh Kumar
Advisor
Advisor

hi there

 

I guess you can achieve this by 

           1. Export the logged in Jabber users using query from CLI, and then

           2. Export Users will all details and match with it.

Also you could try the logged in device report option under the device > Phone as well. 

 

http://benmorgan.com.au/blog/displaying-logged-in-users-and-their-devices-using-cucm-shell/

https://community.cisco.com/t5/collaboration-voice-and-video/collecting-jabber-reports/ta-p/3995188

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/bat/11_5_1/CUCM_BK_B4FA1139_00_bulk-administration-guide_1151/CUCM_BK_B4FA1139_00_bulk-administration-guide_1151_chapter_010100.pdf

 

 

 

Hope this Helps

Cheers
Rath!

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