Collaboration Knowledge Base

This document was generated from CDN thread Created by: Chris Halverson on 26-07-2013 06:56:57 AM I'm basically trying to replicate the Call Routing -> Route Hunt -> Route Pattern then the info from clicking on a "Pattern". I'd like to be able to get...

This document was generated from CDN thread Created by: Umesh Chaurasia on 26-07-2013 04:50:12 AM Hi,   Is it possible to change RTP parameters using JTAPI after call establishment or before call establishment? Mainly I want to change the TTL value i...

This document was generated from CDN thread Created by: Umesh Chaurasia on 25-07-2013 10:59:06 PM For CUCM 9.1 we are not getting called address number using Call.getCalledAddress for MeetMe number. What is the way to get called address for MeetMe co...

This document was generated from CDN thread Created by: esraldi darmawanto on 25-07-2013 05:11:40 AM Hi all,Please help me.I have read social miner developer guide ebook.My social miner ip is 10.14.150.23 , we want integrated with PHP but i confused ...

This document was generated from CDN thread Created by: Yultae Kim on 24-07-2013 11:07:04 PM Hi, forks.I am making a jtapi application which shows the phone's status(alerting, talking etc) with CUCM 8.6.2.The problem is as follows1. The phone A in cl...

This document was generated from CDN thread Created by: Kevin Dettki on 24-07-2013 05:18:23 AM Hey guys,I´m developing a simple directory IPPS whre the user can select an entry an the phone dials a number via IPPhoneExecute ("Dial:1234...").Now I wan...

This document was generated from CDN thread Created by: Absaar Javed on 24-07-2013 03:23:42 AM CTIOS has a button for "emergency assist" and "supervisor assist" Can we add those 2 buttons to Finesse as well?Subject: RE: New Message from Absaar Javed ...

This document was generated from CDN thread Created by: Malik Ehtasham on 24-07-2013 02:28:13 AM Hello Every One,I am new to CVP. I want to make a custom date plugin. I want that date input format should inculde time as well. For Example yyyymmdd+tim...

This document was generated from CDN thread Created by: Edward Umansky on 23-07-2013 06:12:32 PM Does anyone know if there's a way to run code when a call abandons in queue versus routing to an agent? I tried using the End of Call class, but it gets ...

This document was generated from CDN thread Created by: Ruzel Jamilon on 23-07-2013 09:38:55 AM Hello, Im new with Call studio abd Im still doing my research and trying to trace the Audio and Say-it-smart codes, but if you could point me where I shou...

This document was generated from CDN thread Created by: anil raju on 23-07-2013 09:35:55 AM Is there a way to record meetings?enableOptions.setMeetingRecord(true);is this the api? if yes how do i get the recorded meeting url?will this url be availabl...

This document was generated from CDN thread Created by: Pietro Angelo Corrao on 22-07-2013 03:22:39 AM Hi Everybody,I have a problem managing the NoMatch/max_nomatch message. When my mess. element get the max_nomatch event i would like to play just t...

This document was generated from CDN thread Created by: Ronny Tittoto on 19-07-2013 05:36:09 AM In my lab DX650 I found some compatibility limitation about some Google enterprise apps such as Google Apps Device Policy (needed for enterprises using Go...

This document was generated from CDN thread Created by: Dipika Gupta on 19-07-2013 12:47:17 AM Hi guys ,Final silence(4 sec) is not working for me when using a Record element in my call Studio script .Even if I am not speaking till 10 sec it goes on ...

This document was generated from CDN thread Created by: Dipika Gupta on 18-07-2013 11:37:18 PM Hi ,I have a question when using the record element in Call Studio. We are specifying the Max Record Time as 180 sec. Is there a way we can measure the dur...