Collaboration Knowledge Base

This document was generated from CDN thread Created by: Asher Schweigart on 10-06-2012 11:55:34 AM I needed to format a string into a certain length and then prepend some characters. Rather than write a custom element to do only that, I wrote the ele...

This document was generated from CDN thread Created by: Asher Schweigart on 10-06-2012 11:39:29 AM I needed to get the length of a string of caller entered digits in Call Studio, so I created a custom element to do it and figured I'd share it with th...

This document was generated from CDN thread Created by: Dennis Heim on 08-06-2012 05:51:34 PM I am trying to add a phone button template. In this case, take a 7945 template as the base. I was using axl 8.5, but am trying 7.1, since it atleast gives e...

This document was generated from CDN thread Created by: Sudarshan Chandan on 08-06-2012 11:06:35 AM There was a suggestion made internally to have the soft phone answer an outgoing phone call. Is it possible to do this? I looked at the guide and did ...

This document was generated from CDN thread Created by: Manish Shukla on 08-06-2012 08:58:49 AM Hi All,In our call flow, we need to handle a scenario, that whenever calls come it first assign to Agent who has Primary Skills of that group, if it is no...

This document was generated from CDN thread Created by: Daniele Salladini on 08-06-2012 08:20:57 AM Hi Team, i have needs to install WebEx Social on a B200 M3 Blade, that supports only Xeon E-Series and NOT X-Series (That is a requirement for WebEx S...

This document was generated from CDN thread Created by: Keith Haugen on 08-06-2012 03:57:39 AM I have a num-exp command in my configuration, but [infotag get leg_dnis] returns the original called number, not the expanded number (i.e., after num-exp i...

This document was generated from CDN thread Created by: Manish Shukla on 07-06-2012 08:22:33 AM HI,We have ICM routing script application, which has too many elements, as per our requirement, and it is very difficult to manage all elements in one scr...

This document was generated from CDN thread Created by: LEON MCCALLA on 06-06-2012 10:18:13 AM below is a “deb voip appl media” debug for a call into debit.tcl. The exact same script work on my 2821. please tell me what is causing this failure. I’ve ...

This document was generated from CDN thread Created by: Bilge Cetin on 07-06-2012 07:39:05 AM Hi,I believe I come across a bug.  When I import a user, let's say testuser, from LDAP. Then do the deletion for the test user as<pre style="padding: 1em; b...

This document was generated from CDN thread Created by: Ben Sunderland on 06-06-2012 10:52:13 PM When uploading a WMV video to WebEx Social w/ SnS enabled, The upload works and playback works but only from IE.In chrome, I can see the thumbnail, but I...

This document was generated from CDN thread Created by: Ben Sunderland on 06-06-2012 10:01:18 PM AFAIK the iOS apps use oAuth (or xAuth) to connect directly to the WebEx Social web app REST interface.  But When I turn on kerberos on WebEx Social, the...

This document was generated from CDN thread Created by: George Goglidze Berdzenishvili on 06-06-2012 05:57:52 PM Hi all, I'm trying to follow the example provided by Cisco, to execute AXL in Java.but when I try to build the connection:reply = con.cal...

This document was generated from CDN thread Created by: Christian Hennrich on 06-06-2012 12:48:39 PM Hi all,  in Germany we have the legal standard, starting 1.9 of Sepmtember this year, that the first 120 seconds of call should be for free for the c...

This document was generated from CDN thread Created by: pradeep gunawardana on 06-06-2012 11:40:51 AM Dear All, We are using Courtesy Call Back feature in CVP comprehensive mode including ICM 8.5 and CVP 8.5.We need to generate following reports in d...