Collaboration Knowledge Base

This document was generated from CDN thread Created by: Martin Sloan on 27-02-2012 05:10:39 PM Hello, I'm trying to add lines to a phone using executeSQLUpdate and seem to be running into an issue.  I'm resorting to the sql method since the updatePho...

This document was generated from CDN thread Created by: Sherif Mansour on 28-02-2012 04:07:07 AM 9 seconds is too much, I want to  change it to 6 seconds by replacing the "9" in the script by "6" but it  is still 9 seconds as it is.. I am not a devel...

This document was generated from CDN thread Created by: Scott Belnap on 27-02-2012 06:50:14 PM I am trying to write an application that will get a specific call by iterating through all the calls from the provider.  My issue is everytime I call provi...

This document was generated from CDN thread Created by: Raun hr on 27-02-2012 08:24:46 AM At the VXML script after number of tries exaust rather than ending the call it gives the message  "I'm sorry we are unable to process your call".IOS is :c2900-u...

Subject: RE: Order of Recording streams Replied by: Sergei Gorbunov on 27-02-2012 04:12:57 AMYou can identify streams by "x-farend" and "x-nearend" keywords in "From" header.This document was generated from CDN thread Created by: Umesh Chaurasia on 2...

This document was generated from CDN thread Created by: Hemal Mehta on 27-02-2012 09:28:31 AM Can the CTIOS development be done using java alone ? I prefer e java over C++, C Sharp.  I need to integrate 3rd party apps with Agent desktop 8.0  Also wha...

This document was generated from CDN thread Created by: Sascha Monteiro on 26-02-2012 08:09:49 PM Hi, When I have to change someone's alias, I want to change the SmtpAddress as well (normally alias@cucserver),but when specifying this in a PUT operati...

Subject: RE: JTAPI Get Call Replied by: Abhishek Malhotra on 26-02-2012 12:25:05 PMUnfortunately No.Cisco JTAPI doesnt provide implementation for javax.media package and doesnt provide media control.This document was generated from CDN thread Created...

This document was generated from CDN thread Created by: Karthik Bahiradhan on 24-02-2012 04:14:13 AM Hi, Can you please help me, How to upload the xml file and script in to Finesse Server for Configuring Gadget.Subject: RE: How to Upload Xml file int...

This document was generated from CDN thread Created by: Adolfo Arizpe on 23-02-2012 08:41:43 PM I'm getting an UnknownEvent that is causing my script to die. This happens about one minute after issuing a leg setup:   Feb 24 01:33:03.228: //19526//AFW...

This document was generated from CDN thread Created by: Zelino Rocha on 24-02-2012 12:17:45 PM Hi, For developing/customizing the Finesse layout, a customer was using the root user so he could upload files to the directories of Finesse.  Now, with th...

This document was generated from CDN thread Created by: michael plagge on 24-02-2012 12:14:40 PM Hello, I have a Cisco IP Phone 7945 for testing purposes as I want to develop some XML Applications for these devices. I installed the currently latest S...

This document was generated from CDN thread Created by: Hemal Mehta on 23-02-2012 04:41:52 PM Cisco,        When you are starting the support of java 7 with CVP ? Would like to know, if this would be bundled witha brand new release or something that ...

This document was generated from CDN thread Created by: Grant Bagdasarian on 23-02-2012 03:14:50 AM Hello, I wish to play an announcement to the caller before the call is connected. How would I do this in TCL?From what I understand from early media t...

This document was generated from CDN thread Created by: Hirotake Yamamoto on 22-02-2012 02:36:19 PM Hello! I just upgraded our CUCM cluster from 6.13 to 7.15. In our previous CUCM 6.13, we were using phone services to allow users to receive and play ...