Cisco Webex Teams, apart from paid client, offers a free client that provide great services to any user.
What free Webex Teams client offers?
a) Team Messaging
You can create unlimited WebexTeams spaces for team collaboration (exchange messages, share files, etc). You can invite anyone by email (customers, partners or anyone you need to work with). If person does not have a Webex Teams account then he/she gets a welcome email to join Webex Teams.
b) Webex Teams Video Meetings up to 3 users
While you are in a Webex Teams space, you can easily select Call and start a Video meeting with rest of Webex Teams space members. (using camera/microphones from your device - PC/laptop/smartphones/tablets). A Webex Teams space created by a free Webex Teams client can support up to 3 video participants for Video Meeting.
c) use Webex Teams client to make/receive SIP calls
Each free Webex Teams client has SIP URI with format: email@example.com you can use it to place/receive SIP calls. You could use it to dial other SIP systems (endpoints or MCUs) over Internet (including SIP URI of Webex Meeting Center).
What is the difference from paid Webex Teams clients?
Find below a comparison matrix:
So, as you can see, free WebexTeams client offers a lot of features so every user could easily experience value of Webex Teams services.
Now, if you go for paid Webex Teams client then you get more benefits.
Most important ones, in my view, are:
a) Host larger video meetings inside Webex Teams spaces that allow SIP video endpoints as guests
Paid Webex Teams client can host inside Webex Teams spaces, a meeting with 75 video participants or more (depends on subscription). In these meetings, SIP Video endpoints can participate as guests.
b) Ability to lock room
With free client all members of the Webex Teams space can invite other people.
With paid Webex Teams client you can control fully who is invited and other moderator functions.
c) Enterprise-level features
With free WebexTeams client, user functions as individual user.
With paid Webex Teams client, you have more enterprise-level features. You could enable enterprise integrations (directory, exchange/outlook), enterprise-level authentication (SSO). You have analytics and metrics via Webex Control Hub. You could opt for more security features (mobile pin enforcement for example). You could even opt for more advanced features (ediscovery, compliance, DLP integration, Key server on premises, etc.). You could have Hybrid connectors - connect on premises Cisco UC(CUCM, BE6K) with Webex Teams.
So, concluding, free WebexTeams client is fine to start experiencing Webex Teams services. But, when you are part of an organization, then it is better to have WebexTeams paid accounts that would bring you a lot of benefits. Still, your partners or customers or anyone that want to collaborate with, could stick to the free Webex Teams client. They don't need to purchase anything to participate in your Webex Teams spaces.
What is the best way to experience free Webex Teams client ?
DISCLAIMER: this post was created in order to provide useful info to Cisco partners and customers in my area (Greece/Cyprus and Malta). For official and updated information, please consult cisco documentation, datasheets and ordering guides
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