415 "Unsupported Media Type" When attempting to login via Poster

[Mark Cockrell]

I am poking around the Finesse API using Poster and can successfully execute various Get's (Get List of Users, Get SystemInfo, etc) but when I attempt to sign in (http://finesse1.xyz.com/finesse/api/User/1234) I am getting an error:  "HTTP Status 415 - Unsupported Media Type".

"The server refused this request because the request entity is in a format not supported by the requested resource for the requested method (Unsupported Media Type)."

I have the content type specified as 'application/xml' and I am sending valid parameters ('id', 'state' and 'extension') and using valid credentials. 

Any ideas why I would be unable to login?

[dlender]

Be sure to specify content type: application/xml

[Mark Cockrell]

Content type was entered correctly, does anything else look out of place?

[dlender · Accepted solution]

You should be attaching XML not doing body from parameters.

Here is sample xml

[Mark Cockrell]

Attaching the parameters as XML did the trick.  Thanks!

[dlender]

Also you should be using the agent’s credentials not admin credentials (which still may work but is not recommended)