10-06-2009 09:22 PM - edited 03-14-2019 04:41 AM
Is there anyway to increase the time it takes for a call to be counted as abandoned in UCCX?
10-08-2009 01:37 PM
Not really.
10-14-2009 09:08 PM
The concept of "short abandon" does not exist in UCCX.
I'd go with Abdul's answer.
10-29-2009 05:46 AM
What is the Default time?
A call listen an Prompt and the Hangs, this call is a abandoned call?
Regards
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