04-27-2006 06:37 PM - edited 03-13-2019 11:43 PM
Please refer to the attachment. The report is generated and shown strange to me. How to explain why the agent activity duration is so long.
Thank you
04-28-2006 01:50 PM
It looks like the agents were just logged in the system for that amount of time. One agent most of the whole month and the other agent for greater than three days.
04-29-2006 08:08 AM
Is there a bug? the report is for March only.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community
