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ANI filed is showing as anonymous in Termination call detail table

Adventity BPO
Level 1
Level 1

Hi all,

When I check the termination call detail table in HDSDB, I observed that for few calls ANI filed is showing as anonymous.

Please find the below screen shot.

Can any one help me, at what scnario we will get ANI field is "anonymous".

TCD query.JPG

Thanks,

Siva

2 Replies 2

Hi Siva,

If the Caller is calling from a PSTN where its number is being masked by the service provider, you will see this in TCD Table.

Regards,

Kumar

Hi Raj,

I am getting this anonymous even for Internal calls. Please find the below screen shot

Thanks,

Siva