Hi
We ave a requirement from customer so that they should stop recording of call from CAD on customer demand.
we have AQM 8.5.2 ,UCCX 8.5.2 Su2 and cucm.
we have configured desktop recording in AQM for all call .
Now the customer requirement is that if they receive call from any of there client and if there client want to stop the recordig the Agent should be able to control it from CAD..
How this is possible with CAD integrated with AQM.
Regards
Rupam Chakraborty