01-10-2012 03:26 AM - edited 03-14-2019 09:09 AM
Hi All,
I have setup wrap-up times for my incoming calls via the CSQ configuration. Is it possible to set a wrap-up time for outgoing calls? If so where do I configure it?
We are using UCCX 8.5.
Thanks in advance.
Matty
01-10-2012 04:57 AM
AFAIK, it's not possible to set up wrap up for outgoing calls.
GP.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community