CAD outgoing call wrap-up time?

[mmoulson1]

Hi All,

I have setup wrap-up times for my incoming calls via the CSQ configuration. Is it possible to set a wrap-up time for outgoing calls? If so where do I configure it?

We are using UCCX 8.5.

Thanks in advance.

Matty

[Gajanan Pande]

AFAIK, it's not possible to set up wrap up for outgoing calls.

GP.