ā05-02-2017 06:06 AM
Hi,
We have Calabrio 1(version 9.5) in our lab.
We want to achieve On demand Record,Pause,Resume from Custom Agent Desktop(CCE 11.5).
When i am Calling Rest API of calabrio to initiate Pause or Resume
Calabrio Api Document:-
http://<Base server IP>/recordingcontrols/rest/resume
{
"userdomain": "acme"
"username": "janedoe"
}
I am following same but getting the following Error.
{ "status":"User acme is not configured for recording"}
400:Bad Request
Is it possible to achieve this?
Please Advice on this.
Regards
Kirti Kumar
Solved! Go to Solution.
ā05-02-2017 09:20 AM
Hi Kirti,
Unfortunately we do not provide support for the calabrio APIs because we do not have the expertise to do so. I would suggest you reach out to calabrio themselves.
Thanx,
Denise
ā05-02-2017 09:20 AM
Hi Kirti,
Unfortunately we do not provide support for the calabrio APIs because we do not have the expertise to do so. I would suggest you reach out to calabrio themselves.
Thanx,
Denise
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