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campaign outbound API

windleaf5188
Level 1
Level 1

Hello, I use outbound api 11.5.

When I choose a skill group for creating a campaign , I use the API to get a list of skill group: https://<server>/unifiedconfig/config/skillgroup/ .

This list contain all skill group added or not added for campaign. How can I get the list of the skill group who is not added for campaign. Does it exist an api?

Thank you very much !

1 Accepted Solution

Accepted Solutions

maveer
Cisco Employee
Cisco Employee

Hello,

 

 

There is no Direct API present to get the requested Output you can try to build a query from SQL to run against AWDB to give you the desired output.

 

Thanks,

 

View solution in original post

2 Replies 2

maveer
Cisco Employee
Cisco Employee

Hello,

 

 

There is no Direct API present to get the requested Output you can try to build a query from SQL to run against AWDB to give you the desired output.

 

Thanks,

 

ContactCenter
Level 1
Level 1

Hello,

You can use this URL to fetch the needed Skillgroups which is not assigned to Campaign ,

/unifiedconfig/config/skillgroup?q=campaign:(none)