09-16-2021 03:48 AM
i need to delete parameter from report definition cuic
09-16-2021 06:51 AM
You can, but it also depends on what version/type of UCCX that you have, if you have the ability to update Report Definitions. This post has a lot of the background you'll need to check.
https://community.cisco.com/t5/contact-center/how-to-view-uccx-cuic-report-from-external-database-table/td-p/4465291
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