05-29-2019 12:28 PM
I have a VXML file hosted as a plain file on IIS. The file contains the VXML that I want UCCX to fetch and then send to the VVB for interpretation.
Which step element in CCX Editor do I use to send VXML to the VVB? Is this even possible?
Maybe it's multiple steps? I'm a UCCX newbie.
I have tried three different UCCX steps:
05-31-2019 10:37 AM
I was able to solve this myself. The problem is that the Cisco sandbox installation for 11.6 has some bugs that need to be worked around.
In CCX Editor, the steps are laid out succinctly in the reference doc. Search under "Creating a Script that Runs a VoiceXML Document".
The referenced vxml doc needs special treatment to work however. Here's mine:
<?xml version="1.0" encoding="UTF-8" standalone="no"?> <!DOCTYPE vxml SYSTEM "voicexml.dtd"> <vxml xmlns="http://www.w3.org/2001/vxml" version="2.0"> <form id="say_hello"> <block> <audio src="http://10.10.20.14/playmusic/question_text_67.wav"></audio> <goto next="#say_goodbye" /> </block> </form> <form id="say_goodbye"> <block> <prompt>goodbye</prompt> </block> </form> </vxml>
I'm no vxml expert so all of this was new to me.
09-14-2023 08:59 AM
Hello, I can make voiceovers using vxml with Create URL Document, but I am having trouble reading the vxml output returned by the rest api on the voice browser side. How can I read the vxml output in String or DOC format. Not via link but local output?
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