Contact Center

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        This community is for questions about using Contact Center developer functions.
See the Contact Center Knowledge Base for answers to some common questions.
For production deployment issues, please contact the Cisco TAC.
For direct help with developer issues, please open a ticket with DevNet Developer Support.
Developer ticket support for Contact Center is only available for Finesse and Task Routing.

Forum Posts

Active users connections into Finesse Server

Hi Team, is there any reporting available to show active users connections into Finesse Server ? I see, To check number of sessions on each node, you can use API URI "https://FQDN/finesse-dp/rest/DiagnosticPortal/GetPerformanceInformation" Can Dev Te...

nitsinh2 by Cisco Employee
  • 3 replies
  • 0 Helpful votes

Resolved! Webex Contact Center for Developers API

Hello, I'm trying to use the Search API in Postman to test some of the queries I can use in GraphQL to use in a project. I'm getting a 200 response in Postman now, but no matter what I change my GraphQL code too, I can't generate any data. I was wond...

Resolved! webex CC redirect after logout

We are trying to implement WebexCC as identity provider.We are able to use endpoints from documentation page for authorizing user and obtain access token, however we found nothing about logo...

eleveo1 by Beginner
  • 5 replies
  • 0 Helpful votes

Resolved! pcce 12.5 API PQ post

I am able to get a list of a specific or all PQ, but I get an error when I am trying to POST/Create a new PQ. https://<server>/unifiedconfig/config/precisionqueue/<id> postman is giving me an error: 505 what am I missing?

vicpany by Beginner
  • 13 replies
  • 0 Helpful votes
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